Big City Windows And Doors

Windows & Doors Installation & Service
Ottawa ON K1B 5N3
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Reviews for Big City Windows And Doors

Average customer rating:
9.6 10 (161 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
10/10

Upgrade basement windows

Our experience with Big City Windows and Doors Ottawa was very positive, from the contract setup with Trevor through the clear process communication and followup by Mary. The fellows who installed were on time, polite, tidy, quiet, efficient and respectful of our place. We are very pleased with the outcome, the much improved windows. Thank you!
Mary

Approximate cost of services:
$2,300.00
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Company Response

Thank you very much for great review!

Jeff
Jeff
0 reviews Ottawa, ON
10/10

Whole house window replacement

Saw the company at a Home reno show. Decided to call and see....The sales rep (Jose) was excellent, explained everything and adjusted to meet my requirements, and posed alternatives which were very interesting. The first contract was for the south facing windows, installation was excellent, on time with no issues. The change was remarkable, so we went with the rest of the house and added a storm door. All was on time, comms were excellent, and the second installation was professional and seems perfect. Highly recommended!

Approximate cost of services:
$17,000.00
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Company Response

Thank you for great review!

OTTAWA ,NEPEAN
OTTAWA ,NEPEAN
2 reviews Ottawa, ON
10/10

Door installation

It is a pleasure to deal with this company .
Fast and clean. Good price also
Recommend them with no doubts

Approximate cost of services:
$2,000.00
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Company Response

Thank you for great review!

TE- Nepean
TE- Nepean
1 review Ottawa, ON
10/10

Big City Windows & Doors- Ottawa

Friendly salesman (Igor). Very professional & friendly installation team (Andre). Delivery of the door was within the agreed to timeframe. Installation team was on time (8:00 am). They were fast. Job took some 3.5 hours. They left the house (inside & outside) clean.
I recommend both the salesman & the installation team. When next year I will change my windows I will definitely go with them

Approximate cost of services:
$10,700.00
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Company Response

Thank you very much for great review!

Thunder@1
T. R.
0 reviews Ottawa, ON
10/10

Amazing!

Had 7 triple glazed window openings, 2 exterior doors and 2 storm doors installed by Big City Window and Doors recently. The quality of their products is top of the line and their installation crews were outstanding!
Would highly recommend them for quality, skill and an eye for details to their customer follow up.

Approximate cost of services:
$18,000.00
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Company Response

Thank you very much for great review!

The Porch Enclosure
The Porch Enclosure
0 reviews Ottawa, ON
10/10

Porch enclosure

For a number of years we were thinking of the porch enclosure mainly to avoid the snow at our front door during the winter.
Last fall we had a few companies and decided to go with the Big City Windows and Doors. It was not just about pricing but also the initial appointment and proposal. Max had material to show and heard our thoughts and needs.
The work was done in February this year and required a few small touch ups done yesterday.
The customer service is the best one. Mary did not just listen, she heard our concerns and tried to put herself in our place making sure we felt looked after and happy with the end product.
We got so many compliments on the new look of our porch.
We wish all companies have the customer service as this one has.

Approximate cost of services:
$6,500.00
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Company Response

Thank you very much for great review!

Private User
Private User
Private User reviews Limoges, ON
10/10

Four new windows, including an octago

We saw their booth at the home show. They sent a rep out to visit us and showed us a video of the manufacturing process. From initial consultation to installation, everything was exactly the price quoted, which we felt was good value for money. Every member of their team we dealt with was super professional, and we felt that they cared about us as customers.

We ultimately had four windows installed, including a replacement octagonal window which turned out fantastic. They even made a recommendation for our kitchen window overlooking our deck that made the kitchen brighter (removing a cross piece), allows for better airflow, and it no longer interferes with our patio umbrella.

The best part is the 25 year warranty. While we now have to move for work, it's nice to know the warranty is transferrable so we can use this as a selling point.

Definitely would recommend Big City Windows.

Approximate cost of services:
$5,500.00
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Company Response

That you very much for great review!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Front Door Creation and installation

The workers did a fine job of removing the old door and disguarding it. They installed a beautiful framed new front door of fine design and made sure the lock fit into position properly. They also made sure that insects couldnt get through the entrance. It didnt take them too long seeing that it was March.
I am completely satisfied with the door and the. Workmanship of the employees of Big City Windows and Doors

Barry Charlebois

Approximate cost of services:
$2,900.00
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Company Response

Thank you very much for great review!

A Very Happy Customer
A Very Happy Customer
0 reviews Renfrew, ON
10/10

A room with a View

For the last 13 years we have had to keep plastic on our living room window. Big City Windows quickly and efficiently installed a brand new Window. It is wonderful to see the view from our front window, and our house is warmer now that there is no air leakage.
Thank you Big City Windows!

Approximate cost of services:
$4,500.00
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Company Response

Thank you very much for great review!

Jacques
Jacques
0 reviews Ottawa, ON
10/10

Door installation

Great job installation our door Daniel and Fred. You guys were very professional and courteous. I would recommend Big City Windows and you guys also. Thank you.

Approximate cost of services:
$3,100.00
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Company Response

Thank you for your review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Big City Windows And Doors

Why Big City Windows?

From the beginning to end Big City Windows and Doors Ottawa provides high performing windows and doors for home owners, renovators and builders through out Ottawa area. Our top qualified experienced staff will guide you through our easy step process to get your exact requirements and specifications for any and all windows and doors.

We guarantee each of our employees are committed to find what best suits you, your home and your budget. We can promise you that we have many options and stand behind our product a 100 percent.

All of our windows and doors at Big City Windows and Doors Ottawa have a warranty, giving all of our customers value, comfort and peace of mind. Big City Windows and Doors Ottawa stands for exceptional and reliable customer care, reasonable rates and producing the best possible design, options and products for you.

We invite you to call: 613.737.0077 or email: contact@bigcitywindows.com to Request FREE Estimate today or visit our showroom at 1417A Cyrville Rd., Ottawa, Ontario K1B 3L7

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl Windows, uPVC Windows, Awning Windows, Bay Windows, Bow Windows, Casement Windows, Slider Windows, Hung Windows, Egress Windows, Picture Windows, Aluminium Windows, Entry Doors, Patio Doors, Sliding Doors, French Doors, Storm Doors, Porch Enclosures, Steel Doors, Fiberglas Doors, Multipoint Locks, 2D Hinges, Wood Doors, Glass Units, Basement, Kitchen, Bathroom, Stretch Ceiling.
SERVICES
Windows and Doors Sales and Installations, Windows Replacement, Vinyl Windows, Green On Rebate, Renovation Services, Basement Renovation / Finishing / Remodeling, Kitchen Renovation / Remodeling, Bathroom Renovation / Remodeling, Hardwood Floors, Tiles, Laminate, Drywall and Taping, Painting.
BRANDS
Window City, Vinyl-Pro, York Aluminum, Novatech, Trimlite, Verre Select, Ocean View, Cobra Doors.
STYLES
Heritage Windows, Heritage Maximum Windows, Classic Windows, Casement Windows, Slider Windows, Awning Windows, Hung Windows, Fixed Windows, Bay Window, Bow Window, Sliding Doors, Porch Enclosures, Entry Doors,
SPECIALITIES
Windows, Doors, Stretch Ceilings, Renovations.
WEBSITE
https://www.bigcitywindows.com
YEAR ESTABLISHED
15
PAYMENT METHOD
Cash, Cheque, Credit Cards, Financing
LICENSES
Fully Licenced
MEMBERSHIPS
BBB, SAWDAC, Window Wise, Green On, Ottawa Chamber Of Commerce
LIABILITY INSURANCE
Yes
DIPLOMAS
SAWDAC, Window Wise, Flexible Stone
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No Minimum
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty
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