Big City Windows And Doors

Windows & Doors Installation & Service
Ottawa ON K1B 5N3
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Reviews for Big City Windows And Doors

Average customer rating:
9.6 10 (161 reviews)

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A good experience!
A good experience!
0 reviews , ON
10/10

Window installation

I had a fantastic experience dealing with Big City Windows. Every interaction I had with the staff was a positive one. They were professional, helpful and guided me through the process of replacing my 130 year old windows. The new windows are beautiful and high quality. The time between the windows being finished and being installed was 3 days!
I highly recommend this company for all your window needs.

Approximate cost of services:
$20,000.00
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Company Response

Thank you for the recommendation and taking the time to write a 10 star review. We greatly appreciate it.

Jack
Jack
0 reviews Cumberland, ON
10/10

Windows install

The hole process from the start has been great and the installation was exceptional,good work from Trevor the sales rep. and Chris with his install crew thanks.

Approximate cost of services:
$11,800.00
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Company Response

Thanks Jack for the 10 star review. I will let Trevor and Chris know that you took the time to include them in the review. It will make their day.

TabCassandra
TabCassandra
0 reviews Arnprior, ON
10/10

Patio door

The service was great. The gentlemen who installed my patio door were polite, they tidied after themselves, and they got the job done in a timely manner.
One of the items to go with the door was missing (child safety lock) and they fixed it right away, got it shipped same day and booked an appointment with me to get it installed right away. I ended up putting my name in a drag, and got 50 percent off the installation of my door and I couldn't be more satisfied with this company!!

Thank you!

Approximate cost of services:
$3,500.00
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Company Response

Thank you very much for the positive review. Our installers greatly appreciate you commenting about them. I will pass along the message.. We're pleased that everything got rectified in a timely manner. Congrats on receiving the 50% off the installation.

bigmike
bigmike
0 reviews Kanata, ON
10/10

excellent window installation

windows exceeded my expectation with 3 locks to seal a large sliding window securely and also 3 latching points to securely seal the casement windows, all with triple pane windows making the house very comfortable. The large window was a challenge for the installers to carry and lift into place due to the weight but they did a excellent job with the installation eliminating the cold I felt around the previous window. The patio door was resized from an oversized to a standard sized door but the trim they used and the flashing on the outside made it look like it was always this size. The trim they used was a beautiful choice about 4 inches wide all around but fit with the other trim. I would highly recommend this Big city windows for new windows

Approximate cost of services:
$19,000.00
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Company Response

Thank you for taking the time to write a review. We're very pleased to know that everything looks great!

John B
John B
1 review Ottawa, ON
10/10

New main entrance door

From the first appointment when Athena came and provided me with a quote to final installation it was a great experience. Athena had so many pictures and samples and was to the point. Each time I emailed her to follow up on the status of the order she responded in a very timely manner . I was given a weeks notice with the installation date. The installer arrived right on time .i highly recommended.
Thank you Athena for your honest and professionalism
Thanks to The Big City Doors and Windows

Approximate cost of services:
$7,000.00
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Company Response

Thanks for the kind words John. We really appreciate our customers sharing their experience through reviews.

Jpectin
Jpectin
1 review Ottawa, ON
10/10

Knowledgeable Staff, and High Quality Product

Extremely satisfied in my choice of window supplier for my project. We worked with Alissia to design and build our dream Windows and doors and she really went the extra mile to ensure we understood and chose the right products for our home.
The quality from Big City is impeccable, we truly could not find anything comparable when it comes to product. We are satisfied with our choice to work with Big City Windows from the initial consultation right through to the installation. Workmanship was 5 stars!!

Approximate cost of services:
$38,000.00
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Company Response

We're very happy to know how satisfied you are. I will let Alissia know that you took the time to write a review and include her in it.

L Croteau
L Croteau
1 review North Augusta, ON
10/10

Great Product, Great Installation and Great Service

Employees were helpful at all stages: from check measure, purchase, delivery and installation. Received the patio doors in the time indicated. Installation was professional and clean up was amazing! Their pricing was great! I would recommend Big City Windows and Doors for anyone that is looking for this service. You will not be disappointed.

Approximate cost of services:
$7,000.00
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Company Response

Thanks for the review and the recommendation. It's greatly appreciated.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Door installation

Excellent service. Installers were professional, personable and very thorough. They arrived on time and installed both of my entrance doors with wonderful results. My house is on the older side and they overcame any issues expertly. Highly recommend, especially if you get these guys!!!

Approximate cost of services:
$2,000.00
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Company Response

Thank you very much for the great review!

Ghislain in Toronto
Ghislain in Toronto
1 review Saint Andrews West, ON
10/10

Windows and flashing

Discovered Big city windows at the Ottawa spring cottage show, requested a site visit and Colin was over the same week. Estimate was done that day, and whatever concerns I had was explained.
Thank you Colin and to the great crew who completed the job. GL

Approximate cost of services:
$14,000.00
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Company Response

Thank you very much for the great review!

David Corke
David Corke
2 reviews Ottawa, ON
10/10

Front door and grage door replacement

From start to finish, a great experience with Big City Windows and Doors. Igor was most helpful in guiding us through the selection process and the results are bang on. Everything was done on time and as promised. What struck me the most was the attention to detail during the installation process. The existing trims were carefully removed and the doors removed while cleaning up as they went. New doors installed with level precision and double checked before finalizing. Foam insulation carefully applied to ensure all cavities filled. Trims re-installed and caulking inside and out with attention to detail. Everything was cleaned up and installer showed me the doors functions ensuring I was comfortable with everything. All in all, a great experience and highly recommend Big City Windows and Doors for your home renovations. Shout out to Mary as well for her guidance.

Approximate cost of services:
$10,000.00
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Company Response

Thank you very much for the great review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Big City Windows And Doors

Why Big City Windows?

From the beginning to end Big City Windows and Doors Ottawa provides high performing windows and doors for home owners, renovators and builders through out Ottawa area. Our top qualified experienced staff will guide you through our easy step process to get your exact requirements and specifications for any and all windows and doors.

We guarantee each of our employees are committed to find what best suits you, your home and your budget. We can promise you that we have many options and stand behind our product a 100 percent.

All of our windows and doors at Big City Windows and Doors Ottawa have a warranty, giving all of our customers value, comfort and peace of mind. Big City Windows and Doors Ottawa stands for exceptional and reliable customer care, reasonable rates and producing the best possible design, options and products for you.

We invite you to call: 613.737.0077 or email: contact@bigcitywindows.com to Request FREE Estimate today or visit our showroom at 1417A Cyrville Rd., Ottawa, Ontario K1B 3L7

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl Windows, uPVC Windows, Awning Windows, Bay Windows, Bow Windows, Casement Windows, Slider Windows, Hung Windows, Egress Windows, Picture Windows, Aluminium Windows, Entry Doors, Patio Doors, Sliding Doors, French Doors, Storm Doors, Porch Enclosures, Steel Doors, Fiberglas Doors, Multipoint Locks, 2D Hinges, Wood Doors, Glass Units, Basement, Kitchen, Bathroom, Stretch Ceiling.
SERVICES
Windows and Doors Sales and Installations, Windows Replacement, Vinyl Windows, Green On Rebate, Renovation Services, Basement Renovation / Finishing / Remodeling, Kitchen Renovation / Remodeling, Bathroom Renovation / Remodeling, Hardwood Floors, Tiles, Laminate, Drywall and Taping, Painting.
BRANDS
Window City, Vinyl-Pro, York Aluminum, Novatech, Trimlite, Verre Select, Ocean View, Cobra Doors.
STYLES
Heritage Windows, Heritage Maximum Windows, Classic Windows, Casement Windows, Slider Windows, Awning Windows, Hung Windows, Fixed Windows, Bay Window, Bow Window, Sliding Doors, Porch Enclosures, Entry Doors,
SPECIALITIES
Windows, Doors, Stretch Ceilings, Renovations.
WEBSITE
https://www.bigcitywindows.com
YEAR ESTABLISHED
15
PAYMENT METHOD
Cash, Cheque, Credit Cards, Financing
LICENSES
Fully Licenced
MEMBERSHIPS
BBB, SAWDAC, Window Wise, Green On, Ottawa Chamber Of Commerce
LIABILITY INSURANCE
Yes
DIPLOMAS
SAWDAC, Window Wise, Flexible Stone
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No Minimum
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty
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