Big City Windows And Doors

Windows & Doors Installation & Service
Ottawa ON K1B 5N3
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Reviews for Big City Windows And Doors

Average customer rating:
9.6 10 (154 reviews)

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moniquestamour
moniquestamour
1 review Gatineau,
10/10

Window installation

Very professionals crew from sales consultant to installation! Polite, efficient and they go beyond to help. Left my place clean and the workmanship is commendable. I highly recommend them! Thank you Mary and Chris.

Approximate cost of services:
$7,000.00
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Company Response

Thank you Mary and Chris for taking the time to write us a 10 star review and the recommendation.

Desjserge
Desjserge
1 review Kanata, ON
10/10

New windows from Big City Windows

From beginning to the end, Big City Windows was professional, insightful and helpful with our window needs and answered all our questions.
The install team was professional, courteous and focused. They took great pride in their work and it showed in their craftsmanship. Their attention to detail truly shines.
I highly recommend the team at Big City Windows. I will trust them again when the time comes again.
Thank you BCW.

Approximate cost of services:
$8,600.00
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Company Response

Thank you Serge for the recommendation and the 10 star review. We truly do take pride in all we do. Customer satisfaction is very important to us. We look forward in assisting you with your future projects.

SE
SE
1 review Nepean, ON
10/10

Window replacement - Bathroom, Master Bedroom, Livingroom

It's been a pleasure to deal with Big City Windows and Doors. From our first meetings with the sales rep and estimator, to our informative visit to their showroom, to the fast, efficient tradesmen who carefully measured, built and installed our beautiful new windows. We could not be more pleased. We have already noticed a significant improvement in the insulation value of the windows!
Big City Windows have literally brightened our days!

Approximate cost of services:
$8,200.00
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Company Response

Thank you very much for this great 10 star review. We greatly appreciate you sharing your experience. Our goal is to always have every customer extremely satisfied.

Ali in Nepean
Ali in Nepean
1 review Nepean, ON
10/10

Great experience

It was a seamless experience getting my windows, and patio door replaced with Big City Windows. Timelines were met. The window installation team was professional, and I was very impressed with the work they did.

Approximate cost of services:
$18,600.00
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Company Response

Thanks for the 10 star review. We're pleased that you are very satisfied

Italian1
Italian1
1 review Nepean, ON
10/10

Couldn’t Be Happier

I had Big City Windows replace a patio door and a large living room window, through a recommendation from our neighbour. Well from the start of the process, to the finish. I couldnt be happier. The quality of work was next to none, the quality of the materials used were amazing The 2 employees were great!! They arrived first thing in yhe morning and worked their butts off till the job was done. My wife and I are completely satisfied!! They left a clean work place when they were done.

Approximate cost of services:
$6,500.00
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Company Response

We appreciate your kind words and the 10 star review. Our installers always give 100% of their time and energy to all of their jobs.They will be very pleased reading your review.

bedard.louise
bedard.louise
1 review L'Orignal, ON
10/10

New kitchen window

We are very satisfied with the work and expertise of the staff who handled our contract. From the sales agent, to the person who took the measurements and to the two installers, everyone was professional and respectful. The installers were perfectionists, their work was excellent. We will share your company.

Approximate cost of services:
$1,000.00
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Company Response

Thank you for the 10 star review Louise. Our team will love to read it. It's greatly appreciated. We're very happy to know that you're very satisfied.

Private User
Private User
Private User reviews Ottawa, ON
10/10

26 windows and 3 doors

We recently purchased a older home, Big City Windows helped us with redesigning the whole thing! They really go above and beyond for their clients we could not be happier with the results.

Our doors are showstoppers and the windows keep the house soo warm in the winter. We were hesitant about having them installed during the winter winter months but it was totally worth it- We were feeling the difference instantly!

We highly recommend Big City Windows for your next window project!

Approximate cost of services:
$47,000.00
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Company Response

Thank you for the recommendation and the 10 star review. We love taking on new projects. We're pleased to know that
you're already feeling the difference. Enjoy your new windows and doors.

Jacques in Russell
Jacques in Russell
1 review Chesterville, ON
8/10

Installed 4 windows

Did an awesome Job installing the windows. No major issues. The windows were Installed and ain a timely fashion..they cleaned up after themselves. This is the second time we have used this company.

Approximate cost of services:
$6,350.00
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Company Response

Thanks for the review Jacques. We're pleased to have worked with you again for your home project.

cindyldesormeaux
cindyldesormeaux
0 reviews Gatineau,
10/10

Bedroom windows

Very happy I was shown different windows styles. We went with the larger pane and smaller opening window. It's like looking through a clear opening. We have a big bushy backyard, so nice to see it so well. I actually had a couple deer come peek in...lol. all I could see were these big ears in the dark. Our windows are lower. Also went with vinyl frames...love them. There easy to wash and remove when painting around them.
The installers were also fantastic, they even re-adjusted our front door from last march 2023 without my asking.
Thank you very much.

Approximate cost of services:
$6,500.00
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Company Response

Thank you Cindy for such a lovely review. I will share this with our team. The installers always try to accommodate our customers. We greatly appreciate the 10 star review

Private User
Private User
Private User reviews Ottawa, ON
10/10

Fourteen new windows changed in freezing weather

The company salesman was great rep. He provided all necessary information and facilitated us applying for the government-sponsored interest free loan.
Fourteen windows where quickly changed by competent, knowledgeable and courteous workers. They answered all of our questions and looked after any worries we might have had. The complicated metal sheet flashing of all the windows in our mansard-type roof was done very well. Everything looks great and the house already starting to feel warmer. No cold is felt on the hands when in contact with the vinyl of the windows and very little when on the triple pan glass. Thank you so much to all of the Big City Windows & Doors staff for a job well done.

Approximate cost of services:
$30,000.00
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Company Response

Thanks for submitting such a great review. We greatly appreciate you going out of your way to share your experience with others. We love hearing from our customers and share all the reviews with our team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Big City Windows And Doors

Why Big City Windows?

From the beginning to end Big City Windows and Doors Ottawa provides high performing windows and doors for home owners, renovators and builders through out Ottawa area. Our top qualified experienced staff will guide you through our easy step process to get your exact requirements and specifications for any and all windows and doors.

We guarantee each of our employees are committed to find what best suits you, your home and your budget. We can promise you that we have many options and stand behind our product a 100 percent.

All of our windows and doors at Big City Windows and Doors Ottawa have a warranty, giving all of our customers value, comfort and peace of mind. Big City Windows and Doors Ottawa stands for exceptional and reliable customer care, reasonable rates and producing the best possible design, options and products for you.

We invite you to call: 613.737.0077 or email: contact@bigcitywindows.com to Request FREE Estimate today or visit our showroom at 1417A Cyrville Rd., Ottawa, Ontario K1B 3L7

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl Windows, uPVC Windows, Awning Windows, Bay Windows, Bow Windows, Casement Windows, Slider Windows, Hung Windows, Egress Windows, Picture Windows, Aluminium Windows, Entry Doors, Patio Doors, Sliding Doors, French Doors, Storm Doors, Porch Enclosures, Steel Doors, Fiberglas Doors, Multipoint Locks, 2D Hinges, Wood Doors, Glass Units, Basement, Kitchen, Bathroom, Stretch Ceiling.
SERVICES
Windows and Doors Sales and Installations, Windows Replacement, Vinyl Windows, Green On Rebate, Renovation Services, Basement Renovation / Finishing / Remodeling, Kitchen Renovation / Remodeling, Bathroom Renovation / Remodeling, Hardwood Floors, Tiles, Laminate, Drywall and Taping, Painting.
BRANDS
Window City, Vinyl-Pro, York Aluminum, Novatech, Trimlite, Verre Select, Ocean View, Cobra Doors.
STYLES
Heritage Windows, Heritage Maximum Windows, Classic Windows, Casement Windows, Slider Windows, Awning Windows, Hung Windows, Fixed Windows, Bay Window, Bow Window, Sliding Doors, Porch Enclosures, Entry Doors,
SPECIALITIES
Windows, Doors, Stretch Ceilings, Renovations.
WEBSITE
https://www.bigcitywindows.com
YEAR ESTABLISHED
15
PAYMENT METHOD
Cash, Cheque, Credit Cards, Financing
LICENSES
Fully Licenced
MEMBERSHIPS
BBB, SAWDAC, Window Wise, Green On, Ottawa Chamber Of Commerce
LIABILITY INSURANCE
Yes
DIPLOMAS
SAWDAC, Window Wise, Flexible Stone
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No Minimum
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty
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