I had seen ads for Mr. Rooter around (mostly company vehicles) and had assumed they were one of those large companies that were overpriced. However, when a sink leakage occurred I called a few companies and Mr. Rooter ended up being reasonably priced.
The customer service from setting up an appointment to the meeting with the plumber was so smooth and effortless. Once the appointment was set up I got a confirmation text and an hour before the appointment I got a call to confirm I was at home. I then received a text with a photo of the plumber - amazing for safety and security.
We had an appointment with Todd and his punctuality was greatly appreciated. He was awesome with not only answering questions but with taking the time to explain the cause of the issue, allowing us to make an informed decision when going through with the work.
Overall my husband and I are very satisfied with the service we received and happily recommend this company.
- Approximate cost of services:
- $300.00
- Company Response
Hello, Thank you so much for choosing Mr. Rooter plumbing. Thank you for trusting us. Thank you for leaving a review for Mr. Rooter Pluming. Please do not hesitate to give us a call for your next issue.