RenosGroup.Ca

General Contractors
Ottawa ON K1P 5J6
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Reviews for RenosGroup.Ca

Average customer rating:
9.6 10 (34 reviews)

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Nicole in Ottawa
Nicole in Ottawa
2 reviews Ottawa, ON
10/10

Renos Group helped me

RenosGroup helped me, when I was in a jam, with a custom dining room sideboard install. I found it wonderful that they were willing to accept the job because it was by no means a large contract, but it was really very critical to my dining room project.
Had they not been willing and able to help me out, my entire project would have been stalled for weeks. And Keith understood this, and that I needed his help in a timely fashion.
I was upfront with him for what was required, we agreed on a plan (what and when) and even when that plan didnt quite pan out, Keith worked hard to honour his word and find me a solution so as to not leave me in the lurch. Who does that these days. Sadly, its getting rare.
He sent in one of his experienced crew to do the job. He was kind, skilled, conscientious, professional, and courteous. Everything was installed perfectly level and in a secure manner, which was critical for the quartz countertop that was coming in the next morning. So, all in all, Keith was responsive, made sure the job was done well, and followed up afterwards. I was very satisfied with his work and plan to call on him again.

Approximate cost of services:
$500.00
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Company Response

Thank you so much for your kind words, Nicole. I am glad that we were able to help you out in a time of need and that you were happy with the work our crew did. We pride ourselves on being a company that can be counted on to deliver, even when the job is not large. It was great working with you and I hope you will keep us in mind for any future projects!

Shannon in Guelph
Shannon in Guelph
0 reviews Ottawa, ON
10/10

Basement renovation with bathroom

I would like to commend your company for a job well done on our basement renovation. The work was completed on time and on budget, and the results are truly spectacular. The basement is now a warm and inviting space that our family can enjoy for years to come. Thank you for your hard work and dedication to this project. We are very pleased with the results

Approximate cost of services:
$40,000.00
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Company Response

Thank you, Shannon! We're so glad to hear that you're happy with the results of your basement renovation. It was our pleasure to work with you on this project, and we look forward to doing more business with you in the future.

Michael in Ottawa
Michael in Ottawa
1 review Ottawa, ON
10/10

Full Basement Reno plus Hardwood/Carpet Upstairs

We selected Renos Group for an extensive renovation; fully finishing approximately 1000 sq ft of empty basement, as well as a mixed hardwood/carpet installation on our upper bedroom level.

Our requirements were quite extensive, as we wanted several functional areas downstairs. Namely, a 3 pc bath, wet bar, soundproof studio, and 5 additional spaces (craft room, home gym, home office, entertainment room and furnace/storage). It sounds like a lot (and it is), but based on our design, with some slight modifications as things progressed, we now have some awesome spaces for our family.

Keiths detailed quotation was a breeze to evaluate, and the only discrepancy between the estimate and the final cost were due to additions, changes and upgrades we made as the project progressed. These items were all well identified on the final tally, so once again, it was a breeze to review.

I think that its important to note that we were also living 12,000 km (and 12 time zones) away while all of this was being done ! Although our adult son and his partner were in the house to assist with logistics on site, Keith was very communicative with each of us and ensured we were apprised of every step along the way, raising questions or concerns immediately, and providing feedback on progress and solutions. Professional, yet personable, Keith and his team made us feel comfortable every step of the way.

There were a few standout items that really showed off their talents. Keith and his team did a great job creating a studio space where I am able to record and perform music without the audio interfering with other occupants. The level of sound and vibration has been reduced tremendously, and as a bonus, I also have 220VAC available for some of my foreign equipment.

We were also looking for a solution to take advantage of wasted space under the stairs. Based on some examples we found online, they created a large, 2 door, pull-out pantry, as well as a seating nook with power and a tea mug/smartphone shelf that one may curl up in to read, or even just to peruse the bookshelves directly opposite.

And all of this was completed in spite of material shortages, supply chain issues, and social distancing requirements during some of the worst periods of the pandemic. We were also lucky that we had an extended deadline, so Renos were able to easily manage our expectations. All in all, just a fantastic job.
I heartily recommend Keith and Renos Group for any work that needs to be done in your home.

Approximate cost of services:
$125,000.00
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Company Response

Thank you for trusting RenosGroup with your home renovation project, Mike and Sharon. We're glad to hear that you're happy with the end result!

We appreciate your business and are thrilled that we could help turn your basement into a functional space for your family. Thanks again for choosing us and please don't hesitate to contact us if you have any future needs!

Helen
Helen
0 reviews Ottawa, ON
10/10

Dream Bathroom Renovation

Keith and Clavil did a great job on my bathroom renovation. They replaced my old bathtub with a walk in shower and updated the rest of the bathroom. I have hired them in the past and will hire them again for my next renovation

Approximate cost of services:
$20,000.00
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Company Response

Thank you for your kind words, Helen! We're so glad to hear that you enjoyed your experience with Keith and Clavil. They are both excellent professionals and we're happy to have them on our team. We hope you'll consider us for your next renovation project as well. Thank you for choosing Renosgroup!

KELLY
KELLY
2 reviews Ottawa, ON
10/10

powder room main bath tub to glass shower

My sister recommended Keith. She found him easy to work with, respectful, good humoured and she was right. Keith provided a detailed estimate with costs for product, labour and time broken down for each aspect of the job. Other contractors did not. I had to have toilet moved forward 3-4 inches to meet code. Other contractors made this out to be a big job and would not include in estimate but Keith said it would be no problem and included costs in estimate. His experience pays off. This helped me decide and as I changed the scope of the work it was helpful to estimate costs.
provided estimates on the go when i asked for new ceiling in main bath,
increased tile, etc. Any issues that came up were resolved quickly.
Result: I love my new bathrooms and new glass shower.
Covid 19 put a hold on the final touches but as soon as stay lifted Keith was in touch to arrange completion.

Approximate cost of services:
$30,000.00
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Company Response

What a beautiful review, very detailed and informative. Thank you very much for taking all the time to write out your thoughts and feelings. Thanks again

Christopher in St. John's
Christopher in St. John's
0 reviews Ottawa, ON
10/10

Basement Renovation

Thank you so much Keith, Mike and the team for all your hard work on the complete finishing of our basement. We needed to have it ready to be rented as soon as possible and you guys really came through. The hardwood flooring and counter tops look great and the design ideas you had worked out amazing. We are both so happy with the work and how stress free you made it. We will definitely be coming to you for any future work on our properties that we need work done. We would recommend this friendly, honest company to anyone that need renovations done around the house. Thanks again guys,
Chris and Lindsay

Approximate cost of services:
$20,000.00
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Company Response

It was a pleasure working with you and your family. We hope you get lots of good tenants :-)

Cory in Tracadie
Cory in Tracadie
0 reviews Tracadie Sheila, NB
10/10

bathroom reno

this is a great company.....Keith and his team came in did exactly what they said they would do, Fast and friendly service , our new bathroom looks great... great workmanship!!!. we never had an issues with any mess as they cleaned up every day and most importantly they were on time and stayed on budget! they made the whole process easy!! great work guys!!

Approximate cost of services:
$17,000.00
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Company Response

Thank you for being a great client :-) We enjoyed our time working with you.

Brian in Ottawa
Brian in Ottawa
0 reviews Ottawa, ON
10/10

Bathroom renovation project

I contacted Keith after researching online and reading the numerous five star reviews that RenosGroup were receiving from their clients. My bathroom needed to be completely gutted from top to bottom - this involved removing an old whirlpool tub, vanity plus old flooring - and installing a walk-in shower and new ceramic tiling throughout. The job RenosGroup did was fantastic and I couldn't be more happier with my newly renovated bathroom! Not only did those involved do an excellent job, but they were also great to deal with: reliable, cooperative, and professional and I always felt they went the extra mile for me. Highly recommended!

Approximate cost of services:
$17,000.00
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Company Response

Thank you very much Brian we appreciate it very much. We are both happy and sad to see you moving away to a beautiful place. Best of luck in your new adventure. In the meantime enjoy your new bathroom

Kathy in Kanata
Kathy in Kanata
1 review Ottawa, ON
8/10

Basement Renovation

We hired Renos Group to renovate our basement this past summer. (Removing some existing walls, rewiring, new ceiling and flooring, redoing bathroom and creating new storage areas) When still at the stage of getting estimates and coming up with design options, I was first attracted to Renos Group because of the usability of their website through which I could quickly book an appointment for an estimate.
Though their costs were slightly higher than some of the other contractors we met with, we decided to go with Renos Group for several reasons:
• We liked Keith’s friendly, confident yet easy going attitude.
• We liked the very detailed estimate Keith gave us, clearly outlining both the administrative, labour and material costs as well as the amount of time required for each area/section of the project to be completed
• They were insured and the work was fully guaranteed.
• We appreciated the company’s flexibility in allowing us do some of the work (such as painting) ourselves; to purchase some of the materials ourselves when we could get them at a discount; and to modify our plans a couple of times once the project got underway. All of this helped us to save on costs in the long run.
Once the work began, there were of course some issues that cropped up. At times, some of the workers didn’t turn up as expected and at times reaching Keith was difficult. But, we found most of the crew to be courteous, dedicated, trustworthy and reliable. I had no issues leaving them alone in our home while I attended to other things. One of the workers, Adel, was especially professional, often coming early and not leaving until a particular job was done to his satisfaction, making up for the shortcomings of some of the others. Despite the minor glitches, the basement was completed pretty much on schedule and Keith provided us with updated quotes whenever some of the plans or choice of materials changed. He would not accept final payment until all of the work was completed to the last detail.
We are very pleased with our final, finished basement and recommend Renos Group for home renovation projects.

Approximate cost of services:
$25,000.00
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Company Response

Wow the level of detail in this review is outstanding. Thank you very much for taking the time to write it. Adel was very happy to see his name in there :-)

Private User
Private User
Private User reviews Ottawa, ON
10/10

Kitchen Reno

We have an older home and wanted to change our enclosed kitchen to open concept. From our first meeting, Keith and The RenosGroup team were great to work with. They answered our questions and walked us through the entire process. The quote provided was very detailed, easy to understand and accurate. The final product turned out great and we love our newly renovated kitchen. We definitely recommend the RenosGroup.

Approximate cost of services:
$25,000.00
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Company Response

Thank you so much for the great review. We loved working on your project. It was great to have a project so close to home......travel time was excellent :-)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about RenosGroup.Ca

We are a family owned and operated renovation team that is dedicated to making your house feel like home. Specializing in many things including interior renovations, mobility renovations and hand-holding the nervous homeowner, we cater to you and your every need. We promise we will always treat you and your home with the respect you deserve because we understand that the client comes first. By following this rule we are always kind, courteous, and preform daily clean ups at the end of each day.
We love what we do for a business, as it is truly satisfying to see a beautiful home and happy client at the end of a big project.

CATEGORIES
General Contractors, Basement Renovation, Bathroom Renovation, and Kitchen Planning & Renovation
SERVICES
Bathroom Renovations Kitchens Renovations Basement Renovations Home Additions/Coach Houses
SPECIALITIES
Mobility Renovations
WEBSITE
https://www.renosgroup.ca
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Direct Payment, Cheque, Cash, Visa/Mastercard (user fee for credit cards)
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
15,000
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 Year Labour Warranty
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