Cypress Plumbing And Heating

Plumbing
Vancouver BC V5R 3M5
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Cypress Plumbing And Heating
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97%

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Best of 2018 winner 2 timesBest of 2018winner 2 times

Reviews for Cypress Plumbing And Heating

Average customer rating:
10 10 (34 reviews)

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Private User
Private User
Private User reviews West Vancouver, BC
10/10

Boiler Replacement and Furnace Service

Jeff and his team were punctual, professional and thorough. Our hot water boiler replacement was done efficiently. Jeff is very knowledgeable, honest, and reliable. He answered all my questions and took time to explain everything. I would definitely recommend Cypress Plumbing and Heating.

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Private User
Private User
Private User reviews Toronto, ON
10/10

Hot Water Boiler Replacement

We couldn't be more pleased with the service and technical expertise. From start to finish - 110% satisfied. A joy to have in our home as well as excellent follow up. Why are there not more professionals like this? Thanks so much Jeff.

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Craig in Vancouver
Craig in Vancouver
1 review Vancouver, BC
10/10

Old furnace problem diagnosis & New furnace install

On the snowiest coldest snow day of the year of course my furnace stops furnacing due to previous install company basically selling me an oversize furnace and then not setting it up properly causing a blocked or messed up heat exchange...so after calling around (first two companies I called: one on ridic 'overtime' rates and another being too busy I called Cypress -Jeff answered said hey I can be over in 5 mins - remember like all roads basically ice and schools closed. He came over diagnosed and explained what was wrong, explained my options and then said he'd order the new furnace and be back in the morning. Old one was removed, new one installed and configured properly (no metal tape everywhere! -proper metal work looks cool to boot) and professionally over next day and new thermostat and proper quiet heat flow and happy family. Thanks Jeff!

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Company Response

Happy to get your heat back on Craig!

Jim Nguyen from Vancouver
Jim Nguyen from Vancouver
1 review Burnaby, BC
10/10

Hot Water Boiler Replacement

Extremely satisfied with the replacement Jeff and his team provided. My hot water boiler was not working to provide heat to my house and Jeff replied almost instantly. He came to my home quickly, assessed the situation and provided me some options. When I asked for his recommendation based on my situation, he did not recommend the most expensive option. As a result, I knew he was very genuine. He is very friendly and extremely knowledgeable and got the replacement done in a few days which I thought was extremely quick! I would rate him and his team higher than 10 if I could.

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Company Response

Glad you were happy with our work Jim!

Judy in North Vancouver
Judy in North Vancouver
1 review North Vancouver, BC
10/10

Hot water tank replacement/Furnace service

Wow! Right when businesses were shutting down for the holidays, my hot water tank died. Jeff answered the phone straight away and was at my home in about an hour with Walt. Both super-nice, very efficient replacing my hot water tank, thorough, thoughtful and professional. They could have begun their holidays but helped me out of a tight spot instead. Thanks to them we have hot water for Christmas. I'm very impressed with Jeff's and Walt's care and kindness. I highly recommend Cypress Plumbing and Heating. They're my go-to guys from now on. Thank you Jeff and Walt!

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Company Response

Glad to get your hot water back on for the holidays! Merry Christmas!

Brigitte & Arnie in Vancouver
Brigitte & Arnie in Vancouver
0 reviews Vancouver, BC
10/10

Excellent workmanship and service

We cannot say enough good things about Jeff and his crew.
Jeff responded to our call very quickly, had a look at our boiler (& hot water tank) and was able to give us a honest evaluation. He was very thorough and gave us a quote for the best option for our home. Jeff was able to start work right away and then had his crew finish the job over the following days. Everyone is courteous and polite and very hard-working. Very nice to see such professionalism. Highly recommended!

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Company Response

Thanks for the great review, and it was truly a pleasure helping you get your heat back on in time for the holidays!

gloria in Vancouver
gloria in Vancouver
1 review , ON
10/10

2 Hot water tanks replaced along with fixing the floor heating and boiler

I am totally happy with the work Jeff did here in our condo. The 2 hot water tanks were 20 years old and needed replacing. The crew protected the work site keeping everything clean and dry. The new tanks are working beautifully. Jeff then went on to fix our heated floors which haven't worked properly for years with many hot and cold spots. Jeff is a genious for figuring out the system which every other heating specialist never could. My feet have never been happier!!! A few of my neighbors have also used Cypress with great results. Thanks Jeff for your determination and fixing things properly!!!

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Company Response

Thanks for the kind words Gloria!

Ernie
Ernie
4 reviews Burnaby, BC
10/10

Awesome

Jeff answered my call on a Saturday afternoon and came right out to replace a gas valve controller on my hot water tank. I had previously had another very large, very expensive "service group" come out twice that wasn't able to solve my problem who also cancelled a scheduled service call that I had taken time off work for.

Jeff got straight to work and had the work done in under 45 minutes, but he also was great to chat with, knowledgeable, and friendly.

His fees were completely reasonable for a weekend call, and less than half of what I had to pay for a similar amount of time from the other company.

Would happily call him first the next time I need help.

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Company Response

Glad to help Ernie!

tom
tom
1 review Vancouver, BC
10/10

radiant/baseboard heat fixed

after years and $$$ and numerous "pros" trying to fix radiant heat with sludge and heat exchanger and crap plastic piping, i found jeff (cypress) @ homestars. When he arrived...i said to myself.. "damn, he's a young kid, probably with no experience and knows nothing!" Boy was I WRONG! Jeff fixed everything! What sets Jeff apart from others is that HE IS INTELLIGENT! Anyone can weld, tear apart and put things together, but JEFF ACTUALLY DIAGNOSED THE PROBLEM AND FIXED IT! Too bad not all pros are like Jeff!.. Thanks Jeff!!!

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Company Response

Glad to help Tom! PolyB piping can cause a lot of problems, but if your boiler piping is designed properly and well maintained it can still provide years of service in most situations.

John in Vancouver
John in Vancouver
2 reviews Vancouver, BC
10/10

Boiler serviced and twin hot water tanks replaced

Called Jeff for the first time earlier this year for a problem with my boiler/hot water heat. He was prompt and stayed late to fix it so I wasn't without heat over the w/e. Also told me that he thought one of my zones was leaking causing the the whole heating system to be to be noisy, less efficient and to wear out faster.

Got him back to fix this and can't believe the difference. No gurgling pipes, a warmer house and lower gas bill. Seems I had the problem for many years and none of the other plumbers that have serviced the heating system figured it out.

Also, got Jeff to replace twin hot water tanks and he did a high quality job at a very competitive price.

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Company Response

Thanks for the positive feedback John.
It was my pleasure getting your heating system back into a serviceable condition.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cypress Plumbing And Heating

Offering quality plumbing, HVAC and gas services to Vancouver, Burnaby, and the North Shore. Specializing in boilers, water heaters, furnaces and plumbing repairs including 24/7 emergency calls. All technicians are ticketed. Fully licensed and insured and can pull permits. We are a dealer for American Standard HVAC products.

CATEGORIES
Plumbing, Gas Line Installation, and Heating & Air Conditioning
SERVICES
Water heater, hot water tank, boiler, renovation, leak repair, furnace, gas line installation, gas appliance servicing, commercial heating.
BRANDS
American Standard HVAC
SPECIALITIES
We specialize in high efficiency and conventional boiler servicing and installation. We have the know-how to install your new boiler correctly, or to troubleshoot your existing one.
WEBSITE
http://www.cypressplumbing.ca
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
We accept credit card
LICENSES
Plumbing ticket, gas ticket
MEMBERSHIPS
Better Business Bureau, TECA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.