Cypress Plumbing And Heating

Plumbing
Vancouver BC V5R 3M5
Write a Review
Write a Review
Website
HomeStars
Plumbing
Cypress Plumbing And Heating
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 3 timesBest of 2021winner 3 times

Reviews for Cypress Plumbing And Heating

Average customer rating:
10 10 (43 reviews)

Sort by

Ivan in Vancouver
Ivan in Vancouver
0 reviews Vancouver, BC
10/10

Furnace Replacement

Our furnace was getting old and we needed to make a decision on replacement or repair. We did our research, then contacted four businesses, three which are “brand-name”, and Cypress Plumbing which was both highly rated on Homestars and located close to our house. One of the brand-name businesses took two weeks to respond and we eliminated them from our list.
The brand name businesses sent sales people to assess our situation. Neither of them spent any time assessing the existing furnace to see if it was worth repairing. Their only interest was selling us a new one.
Jeff from Cypress Plumbing contacted us shortly after receiving our request. He gave us a price to assess (and possibly repair) the existing furnace and we scheduled a visit. He was punctual and took the time to open and examine the furnace. He recommended that we replace the furnace and showed us why. He then spent more time measuring the existing ducts and vents throughout the house and said that he would send us a quote for a new furnace. He also said that if we decided to purchase the furnace through his company a credit for the cost of his initial visit would be applied.
Jeff lived up to all his promises. The new furnace was installed as promised. He and his staff were always punctual and professional. When we received his invoice, the credit he promised was applied.
We highly recommend Jeff and Cypress Plumbing.

Was this review helpful?
Toby in Vancouver
Toby in Vancouver
0 reviews Vancouver, BC
10/10

Great, thorough furnace service

Jeff did a great job servicing our older furnace and took the time to walk me through how the system worked and the best practices for maintaining it. We will definitely use Cypress again!

Was this review helpful?
amy.rebecca.latimer in Vancouver
amy.rebecca.latimer in Vancouver
0 reviews Vancouver, BC
10/10

Bathroom Reno, Furnace/Hot water tank install

We’ve used Cypress Plumbing on three occasions now for various jobs. They are an outstanding company, punctual, very well priced, professional and easy to communicate with. We had a water leak in our basement they quickly attended to and fixed, we recently did a bathroom Reno and they had great suggestions and did fantastic work and they just replaced our furnace. We would highly recommend them.

Was this review helpful?
garth.mcalister in Vancouver
garth.mcalister in Vancouver
1 review Vancouver, BC
10/10

Plumbing and heating services

We have had sought the assistance of other plumbing and heating companies to get our in floor heating to work properly, without success. Cypress Plumbing and Heating got it working properly. They are very good at what the do. They are attentive and responsive. I could not recommend a plumbing and heating business more highly than Cypress Plumbing and Heating.

Was this review helpful?
Mark L
Mark L
1 review Delta, BC
10/10

New Furnace and Instant Hot Water

We had an old school furnace on its last legs and a hot water tank nearing the end of its life. Jeff came in and assessed our situation, calculated the type of furnace we would need for our house and presented us with several options for replacing the furnace with a high efficiency system. We decided to replace the hot water tank with a tankless system as well and although it was a complex job he was able to come up with some creative solutions and switch over both systems in just a few days with very minimal downtime. We'd highly recommend them for all your plumbing needs. Thanks Jeff!

Was this review helpful?
Lee H. Cation
Lee H. Cation
0 reviews Vancouver, BC
10/10

Furnace Mtnce, New Natural Gas Hot Water Tank

Jeff and his crew at Cypress we’re 10/10. They tested and serviced my HVAC system, checked my the water pressure coming into the home, installed a new high efficiency natural gas heated hot water tank and they serviced a leaking toilet. All this on the day they said they would and for the rate they quoted me. No surprises and on time, I wish there were more crews like this in this industry

Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Fix leaky pipe and hose bib

Jeff was right on time, efficient, knowledgeable and clean. He gave me all the available options to fix my issue and was pleasant to deal with.
I would highly recommend these guys for all your plumbing needs.

Was this review helpful?
Private User
Private User
Private User reviews Vancouver, BC
10/10

Unclog Toilet

A small bottle fell in the toilet during flashing. I called Jeff and he came the same morning to help!

One thing that I really liked about his way of work is that he directly estimated the cost and the available options for repairing. He was on time and took the initiative to keep costs as low as possible. He actually came within an hour (despite an injured ankle). Very punctual, service-oriented and a lot of technical expertise!

I would definitely recommend and use his services again if required!

Thank you!!!

Was this review helpful?
Jenny K in Burnaby
Jenny K in Burnaby
1 review Burnaby, BC
10/10

Great Service

Our heating did not turn off and it was getting extremely hot inside as the outside temperatures started rising. Jeff answered my call within half an hour and was able to come on the same day. Quickly fixed the heat and I also asked him to unclog our bathroom sink drain. THANK YOU SO MUCH!

Excellent job! Great service!

Was this review helpful?
Private User
Private User
Private User reviews West Vancouver, BC
10/10

Boiler Replacement and Furnace Service

Jeff and his team were punctual, professional and thorough. Our hot water boiler replacement was done efficiently. Jeff is very knowledgeable, honest, and reliable. He answered all my questions and took time to explain everything. I would definitely recommend Cypress Plumbing and Heating.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cypress Plumbing And Heating

Offering quality plumbing, HVAC and gas services to Vancouver, Burnaby, and the North Shore. Specializing in boilers, water heaters, furnaces and plumbing repairs. All technicians are ticketed. Fully licensed and insured and can pull permits. We are a dealer for American Standard HVAC products.

CATEGORIES
Plumbing, Gas Line Installation, and Heating & Air Conditioning
SERVICES
Water heater, hot water tank, boiler, renovation, leak repair, furnace, gas line installation, gas appliance servicing, commercial heating.
BRANDS
American Standard HVAC
SPECIALITIES
We specialize in high efficiency and conventional boiler servicing and installation. We have the know-how to install your new boiler correctly, or to troubleshoot your existing one.
WEBSITE
http://www.cypressplumbing.ca
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
We accept credit card
LICENSES
Plumbing ticket, gas ticket
MEMBERSHIPS
Better Business Bureau, TECA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.