Matty in Vancouver

I can't recommend Jeff at Cypress enough. I used Jeff based on reviews from Homestars back in 2016 to replace a very old furnace at my home and was very happy with his service. He was deligent and meticulous. Fast forward to 2024, at a different home, I had a furnace issue during the latest cold snap. In a haste, I called a very big name heating company in Vancouver and the service person came out to take a look at it. He indicated that the heat exchanger was leaking and needed replacing which would cost $4500 or recommended that I consider replacing the entire furnace costing $7,000. Not entirely happy with the answer and somewhat skeptical as the service person was not able to show me where the leak was coming from, I then remembered Jeff from Cypress Heating. I emailed him on the weekend and he arranged to come out first thing on Monday. Jeff was very diligent and communicated every step of the way. He was able to get the furnace working during his first visit and isolated the problem which was only about a $400 repair. He came back within a few days with the right parts to completely fix the problem. I was astonished by the difference in outcomes. Jeff is professional, efficient, honest and knows his trade. I would highly recommend you give him a call with any heating issue. He does plumbing too! I sure am glad I remembered him and reached out to him for a 2nd opinion or else I might have spent 10x more on the cost of replacement.