I'm writing this from our personal experience. We required a new quartz kitchen counter top and new sink with limited budget. At National countertops owner Malkit Sandhu provided us with unmatched customer experience, excellent value, accurate measurement and prompt service.
Installers were kind and understood our need very well. Cleaned and left no mess after job was completed.
Thank you Malkit.
Contrary to the other two reviews, we had an excellent experience with Monty and his team. Customer service was great. Monty and his team helped me select the product, went north to measure, worked with my kitchen contractor to confirm a few things, delivered on time, and installed with excellent workmanship. The finished product is fabulous. I would definitely recommend them based on my positive experience.
Horrible customer service, they cracked my wall tiles back splash and didnt tell me until I found out myself. There was gaps between different spots on the caulking and it was extremely sloppily done. When I told the owner the job done wasnt professional his reply was : we dont use the word professional. Customer service is horrible DO NOT GO HERE unless you would like a headache
This company can't use a measuring tape to save their life. The third melamine countertop has just been delivered and we will have to use our own tools to sand it down to fit, this was the only way we could get a correctly sized countertop. Otherwise they would cut it on site and leave the edge full of chip marks as was the first counter they installed. The quartz counter was for a double sink bathroom vanity and we had to cut the vanity to move the one sink to make it work. Customer service is dreadful. Monty will make appointments with you and then just not show up.
Approximate cost of services:
$1,600.00
What could this company do to improve their services?
Learn to measure correctly. Follow up when customers are unhappy, by ignoring customer's complaints the frustration escalates until they find a site like this to make it know to all to not use them.
2 of 2 people found this review helpful.
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