I was referred to Adriano by another highly rated appliance service firm and was very pleased overall. First, I had already done some research and was aware of the part that was required and Adriano didn't feel the need to question this or argue; he simply sourced the part, made an appointment with me and was there right on the dot. Some service organizations will surcharge the part. Adriano did not. His rate was very reasonable considering he had to travel to pick up the part. It may seem simple but he was the first service person to ever bring appliance skids to protect my slate floor! Adriano is very personable, he performed the repair quickly and efficiently, testing everything afterward and when he left, my range was new again. I would recommend Desi Appliances to anyone needing a repair job.