Adriano was great, I'd recommend him to anyone. Very professional, personable, punctual, worked quickly, went the extra mile to explain the issue to me, and stayed afterward to test everything to make sure it worked. Also was cognizant of covid protocols the whole time. I tried to offer him a slice of cake, but he politely declined, which shows me he must be health conscious as well.
Igniters on both ovens were worn beyond being reliable, and he brought the parts, diagnosed, installed the parts, and tested. All is well, what's not to like?