Doctor Screen

Windows & Doors Installation & Service
3035 Appleby Line Burlington ON L7M 0V7
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97%

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Reviews by rating (past 12 months)
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Best of 2020 winner 7 timesBest of 2020winner 7 times

Reviews for Doctor Screen

Average customer rating:
9.8 10 (249 reviews)

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Madame X
Madame X
23 reviews RICHMOND HILL, ON
10/10

Pet mesh screen

Adam and Dan were personable, courteous, efficient and professional. Great guys and great job! On top of fixing my screen, they took the time to advise me about some other projects that I was considering which I really appreciated. Good experience!

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Realtor Chad  in Penticton
Realtor Chad in Penticton
0 reviews Penticton, BC
10/10

Do what you say, say what you do

Hi everyone , I would just like to make you aware of a company that I just became acquainted with in the last little while. I moved into this property last fall, and it was becoming evident that I needed screens. So I started looking online and calling a few places regarding roll screens for my patio door. Local companies when I called seemed not interested in this project, had no definite commitment of appointment, couldn't tell me what to expect in price. In other cases, they said someone would get back to me, but never did. Then , out of desperation I broadened my search to other areas with similar service providers. ....Enter Doctor Screen. From minute one the rep taking the call (Corrine) was upbeat, informative, forthcoming with prices, what to expect in terms of time to complete the job and ETA. 
I am sensitive to the logistics of our region and had a good feeling about this group. I left it in their hands to tell me when they were specifically in the area with another job. Just being practical. They said they were firming up a project south of me and would advise how they can tie it all in on one trip. No issues with me.  A day or so later Corrine calls me back and asks if they can come though on a Sunday. No Problem. 
Sunday our Tech arrives exactly when promised , a new truck with a professional looking trailer shows up. The tech (Gerard)  jumps out, all smiles and congeniality. Then gets to the task at hand. I leave him to it , and in the exact time they say the job will be done, it is complete. Obviously these folks are on the "A" game. The technology they installed was the Mirage system. I have had others in my day, but this product is the best I have experienced. Rolling action is good, visually it is superior and the ergonomic handle latch is the best I have ever used. Simply put , WINNING 
The experience restores my confidence customer service is still alive. Now with all this, the reason I make the effort to write this review is that I am a realtor, and  have clients asking me about service providers.  I have to be careful who I recommend. I refer people to contractors every day. So with that, I am totally confident this group does what they say, with style and grace.  You will never have issues with these folks in your home, and the product they install. Its all first class.    

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Company Response

Hi Chad, thanks very much for your great and thorough review of Gerard and Corinne's excellent work.
We're very proud of their high level of competence.

Greg Woolvett
President
Doctor Screen

Linda
Linda
1 review Kawartha Lakes, ON
10/10

Screen door repair

Dave provided great service replacing pneumatic closer on screen door.
Dave also Assessed my old sliding screen door as rollers no longer work and ordered replacement door.
Prompt, Courteous and excellent service, highly recommend Doctor Screen.

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Company Response

Thanks very much for your Terrific review!! Dave is great

Private User
Private User
Private User reviews Mississauga, ON
10/10

Patio Door - Screen Replacement

This is the first time we have contracted Doctor Screen and from the initial contact with Greg to John's installation all was handled professionally, timely and in a courteous manner.

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Company Response

Thanks very much, John is the best!

Shane in Whitby
Shane in Whitby
1 review Whitby, ON
1/10

Poor quotation

Took a couple weeks to return my call, and get an appointment scheduled. Was quoted for 4 screens and a dog door. Was not told that I needed a screen replaced for the dog door nor did I approve it. Was charged 50% more than i was quoted.

1 of 2 people found this review helpful.
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Company Response

Clearly, although Mr. Kelly says he is not happy with the price, he neglected to add that he added to his quoted request on site , which naturally increased his quotation. We believe he received excellent value for what he paid. I'd have been happy to discuss this with him personally on the phone or in person but he chose to approach it differently. Regardless, we are very proud of our employees and the terrific reviews we typically receive.

Mary & Bill in Brampton
Mary & Bill in Brampton
5 reviews Brampton, ON
10/10

Another great job by John

Two years ago I had DoctorScreen replace all the screens in our sunroom. John did an excellent job at that time. Early this spring a determined squirrel decided he wanted to get into our sunroom and chewed holes through every screen. Called Greg and he arranged to have John return and replace them all again. John was here today and did another excellent job. Was finished in less than 2 hours. Left our place all neat and tidy when he was completed. I appreciate the good service and the great workmanship.

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Company Response

Hi Bill, it's a pleasure once again working with you and thanks for the terrific review. Hopefully the red Squirrel continues to reside elsewhere.

Private User
Private User
Private User reviews Burlington, ON
10/10

Great service

Adam came when he said he was going to come, did all my screen replacements I needed and did a great job. Would recommend them for sure. Great Service !!!!

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Company Response

That's terrific, Adam is super conscientious! Thanks for your review

Glenda in Brampton
Glenda in Brampton
0 reviews Vaughan, ON
10/10

Screen replacement on Patio door

I submitted a request for quote and within the hour they called and even better - Adam would be able to come within an hour or so. Adam was great-very knowledgeable, noticed that the door was off the track as well. Fixed the screen and put the door back on the track and it looks great. Open so easily too.
I would highly recommend using their services.

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Company Response

Thanks Glenda! Adam is a great Doctor for us, not to mention he's also a Professional Firefighter when he's not repairing screens. Being a Firefighter, he like all our Doctors can also inspect your Smoke Detectors, something often overlooked.

Mr. George in Oakville
Mr. George in Oakville
0 reviews Oakville, ON
10/10

Ordered 5 New screens residential

Very professional, I emailed them Sat, they came for the free estimate on the Tuesday, it was installed Wednesday by end of day. I had all screens replaced not just re-screened. They customize all frame work onsite, 3 of the windows they were able to take the measurements off the old screens but 2 of them had to be custom as they were damaged a long time ago and thrown out. John was the name of the installer that showed up to do the install all during Covid, he wore gloves the whole time, no mask but I was totally comfortable and if I had asked him to wear one he would have. Also very respectful of self distancing when he needed to talk to discuss the screens and costs related along with walking me through each one after he was completed.

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Company Response

That's John, always polite and respectful!

Private User
Private User
Private User reviews Kelowna, BC
10/10

Awesome results

We have an older home with windows that were missing screen. Doctor Screen arrived on time. The work was fast, friendly, and very profession. I would highly recommend Doctor Screen to others. Five stars out of five!

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Company Response

Thanks very much for the great comments. We are Covid safe and prepared!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doctor Screen

Doctor Screen is the Doctor that makes house calls to fix your screen doors. You will no longer have to go to the trouble to arrange that yourself! We do it all onsite.

We offer many solutions for all of your screening needs. Solar Screens,Patio Shades, Sliding Screen Doors and many other items. We can do screens that do not disturb your view as well as screens that offer privacy in your home or on your patio. From a job as simple as a window or door re-screen to something as big as a new screen porch or screened enclosure, give us a call. We can repair or replace all screens. We are your screen experts.

Door Screen Replacement Service On site rebuilding of bent broken frames window cranks patio sliding doors etc.

Selling Distributorships across Canada for Entrepreneurs

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Window & Door Screen Repair
SERVICES
Window & Door Screen Repair, Retractable Screens
BRANDS
99% of all available screen products and manufacturers
STYLES
Phantom Screens Repairs
SPECIALITIES
Mobile on site service Homes, Apartments, Condos
WEBSITE
http://doctorscreen.com
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
16
PAYMENT METHOD
Visa M/C Cheque or Cash
MEMBERSHIPS
WSIB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year on labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.