Doctor Screen

Windows & Doors Installation & Service
3035 Appleby Line Burlington ON L7M 0V7
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 8 timesBest of 2021winner 8 times

Reviews for Doctor Screen

Average customer rating:
9.7 10 (311 reviews)

Sort by

Robin in Ottawa
Robin in Ottawa
0 reviews Mississauga, ON
10/10

Great service

All service done on-site which is very convenient. Replaced the wheels and since we have a new kitten who keeps ripping our screen, recommended a heavy duty pet screen, which I love. Very friendly and helpful.

Was this review helpful?
Company Response

Thanks very much for choosing Doctor Screen, we appreciate your business.!!

maria m mississauga
maria m mississauga
5 reviews Mississauga, ON
10/10

Great work, fast and efficient service

Thanks to John for the fast and courteous service Doctor Screen was able to replace my slider screen damaged by squirrels with ease. Opted for a pet resistant mesh.
Also repaired my lock so I didn’t have to replace it. A true handyman and I appreciate that no job is too small.
Will recommend them to neighbours and friends.

Was this review helpful?
Company Response

John likes to go the extra mile (kilometre) for his patients, thanks Maria!

Agnes in Scarborough
Agnes in Scarborough
1 review Toronto, ON
9/10

Screen Repair

I have two window screens ripped by squirrels. John came and did a very good job to replace the screens. Only took about 20 minutes to get it done. He is a very nice guy and answered all my questions re screens. Will recommend him for any screen jobs.

Was this review helpful?
Company Response

Thanks Agnes, we really appreciate the kind review!

D Scott
D Scott
1 review Oakville, ON
10/10

Very Convenient and Excellent Service

Greg came within a few days of my call to give a quote for replacement of 10 window screens, a sliding door screen for pets, replacement rollers for the sliding door screen and heavy duty rollers for the sliding door. I was impressed the work could be done in their truck/trailer at my home.
John came as scheduled, did an EXCELLENT job and was finished within a few hours. No muss, no fuss. I really appreciated that I did not have to remove the screens and take them somewhere myself to be repaired.
Unfortunately, about 2 weeks after the job was complete, I had extreme difficulty opening and closing my glass sliding door that had the new heavy duty rollers installed. I emailed Greg regarding the issue and John was back within 24 hours and made the adjustment in less than 5 minutes. My door opens so easily now, even better than when the doors were new!
AMAZING SERVICE!! I couldn't be happier with John's work!
Thank you Greg & John!

Was this review helpful?
Company Response

Thanks again for the kind review, much appreciated!

Al Torreno from Milton
Al Torreno from Milton
2 reviews Milton, ON
10/10

Great product and great service

John was very honest, helpful, and easy to work with through the whole process. During the first visit he gave me info on how the new screens would work, and how they're an improvement over the screens we got from the builder. During the final visit he replaced the screens himself, and they were all a perfect fit.

Was this review helpful?
Company Response

Hi Allan, thanks for letting us know, John does great work We appreciate your business very much !

Tudor in St Catharines
Tudor in St Catharines
31 reviews St. Catharines, ON
0/10

Dishonesty, price and grab

I asked this company for a quote over email/phone. Got a price, which included an adjustment to the screen door. I asked, since you're here, could you adjust the sliding patio door too? Through email, he said I'll have a look. To me, have a look means FREE. Anyway, $130 became $170 + tax, that's an extra $40 on top of the quoted price. You do the math. I hate dishonesty and people who take advantage of the situation. If he would've told me from the beginning that both adjustments cost $40 on top of the screen, I would've just accepted the screen replacement and do the adjustments myself. He did the adjustments, the screen door now squeaks and the patio door is unchanged, and charged me for what??? I wouldn't recommend this company, at least in the Niagara Region. Dishonesty at its best!!!!

0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Good morning and thanks for your comments. I believe Bill did adjust, and did his best to get the glass door sliding better. Based on his explanation to me you need to replace the wheels in order to properly correct the issue. He mentioned that someone had used oil on the track wheels which consequently picks up dirt and other debris which clogs the bearings in the wheels until they no longer function as well as age being a factor.
He said he will come back and try again at no additional charge but I'd strongly recommend wheel replacement. Obviously if the wheels are worn out , an adjustment is temporary at best.

Private User
Private User
Private User reviews Toronto, ON
10/10

AWESOME Service

After months of trying to find someone to come to my home and repair my Screen door - I found Bill at Doctor Screen. One phone call and he was booked within the week. Came as promised and did an outstanding job at a fair price. I highly recommend and will use for any future screen repairs! Thank you!

Was this review helpful?
Company Response

Bill is great, the next client didn't think so, but essentially he needs to replace his wheels on his door we can't force them to do the right thing.

Meghan in Edmonton
Meghan in Edmonton
0 reviews Edmonton, AB
10/10

Mirage Screen Door

Highly impressed with this company! Very friendly, prompt, reliable, courteous and professional. Competitive pricing. Gorgeous, meticulous, and efficient work. Left my place clean afterwards. I would recommend for anyone wanting a screen door. Thank you!

Was this review helpful?
Company Response

Thanks, very much! Richard is a detailed Doctor!

Private User
Private User
Private User reviews Mississauga, ON
10/10

Replace x2 screen doors

Excellent product and far superior to the screens we had before. Even more impressive was the service. The installers stayed well into the evening hours to complete the work; they were polite, professional, and pros at what they do. Can't miss with this company!!

Was this review helpful?
Company Response

Sounds like our Toronto North Excellent Team, Dan & Adam. They have an impressive record installing Mirage Screens!
Thanks for the kind review!

Margarida and Jefferson Pinto in Mississauga
Margarida and Jefferson Pinto in Mississauga
0 reviews Mississauga, ON
10/10

patio door and windows

I am truly satisfied with the work done at my house. The work man arrived on time and was quick at completing the job. He was very professional and knowledgeable at what he was doing. I will not hesitate to share their company name and phone number to family and friends.

Was this review helpful?
Company Response

Hi there Mr & Mrs Pinto, thanks very much for your review. John is very dedicated and knowledgeable.
Merry appreciate your business!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doctor Screen

Doctor Screen is the Doctor that makes house calls to fix your screen doors. You will no longer have to go to the trouble to arrange that yourself! We do it all onsite.

We offer many solutions for all of your screening needs. Solar Screens,Patio Shades, Sliding Screen Doors and many other items. We can do screens that do not disturb your view as well as screens that offer privacy in your home or on your patio. From a job as simple as a window or door re-screen to something as big as a new screen porch or screened enclosure, give us a call. We can repair or replace all screens. We are your screen experts.

Door Screen Replacement Service On site rebuilding of bent broken frames window cranks patio sliding doors etc.

Selling Distributorships across Canada for Entrepreneurs

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Window & Door Screen Repair
SERVICES
Window & Door Screen Repair, Retractable Screens
BRANDS
99% of all available screen products and manufacturers
STYLES
Phantom Screens Repairs
SPECIALITIES
Mobile on site service Homes, Apartments, Condos
WEBSITE
http://doctorscreen.com
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
16
PAYMENT METHOD
Visa M/C Cheque or Cash
MEMBERSHIPS
WSIB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year on labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.