Hi everyone , I would just like to make you aware of a company that I just became acquainted with in the last little while. I moved into this property last fall, and it was becoming evident that I needed screens. So I started looking online and calling a few places regarding roll screens for my patio door. Local companies when I called seemed not interested in this project, had no definite commitment of appointment, couldn't tell me what to expect in price. In other cases, they said someone would get back to me, but never did. Then , out of desperation I broadened my search to other areas with similar service providers. ....Enter Doctor Screen. From minute one the rep taking the call (Corrine) was upbeat, informative, forthcoming with prices, what to expect in terms of time to complete the job and ETA.
I am sensitive to the logistics of our region and had a good feeling about this group. I left it in their hands to tell me when they were specifically in the area with another job. Just being practical. They said they were firming up a project south of me and would advise how they can tie it all in on one trip. No issues with me. A day or so later Corrine calls me back and asks if they can come though on a Sunday. No Problem.
Sunday our Tech arrives exactly when promised , a new truck with a professional looking trailer shows up. The tech (Gerard) jumps out, all smiles and congeniality. Then gets to the task at hand. I leave him to it , and in the exact time they say the job will be done, it is complete. Obviously these folks are on the "A" game. The technology they installed was the Mirage system. I have had others in my day, but this product is the best I have experienced. Rolling action is good, visually it is superior and the ergonomic handle latch is the best I have ever used. Simply put , WINNING
The experience restores my confidence customer service is still alive. Now with all this, the reason I make the effort to write this review is that I am a realtor, and have clients asking me about service providers. I have to be careful who I recommend. I refer people to contractors every day. So with that, I am totally confident this group does what they say, with style and grace. You will never have issues with these folks in your home, and the product they install. Its all first class.