Avenue Road Masonry

It would be difficult to say enough good things about this company. We initially booked Avenue Road Masonry to pour a new concrete walkway leading from our house to the sidewalk, but then were seduced by a lower price from another company and cancelled our contract. Our foolish decision was accepted without comment and without penalty. Perhaps fittingly our “lower-priced” company botched the job beyond words. Their work was so bad that we asked them to stop and remove all the concrete already poured before it even had time to cure and were left with nothing but a gapping trench. To add to this other company’s incompetence, they were also dismissive, patronizing and crude. With nothing to lose we decided to call Avenue Road Masonry to see if they might still be available to do the job properly. What we deserved and rightfully expected was a “Told you so” or “Sorry, but we are booked”. What we got instead was the utmost in professionalism, understanding and a job well done. Realizing that the existing situation was both an eye-sore and a safety hazard Chris at Avenue Road Masonry even rearranged the company’s work schedule so that the work would get done before his crew went on holiday. But our experience with Avenue Road Masonry does not end here. When the walkway developed a fracture over the winter, Avenue Road Masonry came back and re-poured the cracked sections at their own expense. This is one amazing company and one that we have absolutely no hesitation in recommending to one and all.
Thank you Chris and thank you Avenue Road Masonry for your outstanding work.