The Great Plumbing Co

All fees and charges were explained beforehand. The office communicated well with followup emails.
Jeff was on time, courteous, and friendly.
He identified the malfunctioning toilet problem, explained it, and offered solutions.
All repairs were professionally done.
On a follow up visit for a related problem Jeff took action and offered home maintanence plumbing tips. At no charge.
Highly recommended. 5 Stars.

Since this past Summer the tap to the water outside has been dripping. I originally thought the tap needed to be replaced.

I had Jeff come to my house to look at this tap and to learn that the issue was not as great as I had imagined.

Jeff repaired this tap and installed a valve to turn the water off for the outside from the inside of my house. A contractor I used several years ago installed a longer water pipe, not on an angle facing down for the water to drain, and without an off valve. If this valve was not installed, there was a risk that the pipe could freeze with water still in it. Now this problem is resolved and I do not need to worry about my pipes freezing .

I was very impressed with the work Jeff completed for me that I requested him to come back and complete two additional projects almost two weeks later. These projects, included replacing a toilet and repairing the water pipe to a sink in a bathroom. With this project, Jeff quickly made the changes for me - the projects were complete in a couple of hours and I am very happy how everything looks.

A supply line leak was found in the basement while mold removal was being completed by another company. It was a slower leak(drip 4 sec) but I still needed it fixed asap so the mold removal company could finish their work. I called in on a Thursday night to book an appointment and Jeff was at my house right on time the next day.

I could see the line was dripping but I didn't know where the leak originated from. It could have been half way up the house. Jeff inspected the area and found it quickly. He went over the job and gave me a quote. I thought it was a fair cost and agreed so he started the job on the spot.

The leak was fixed shortly after that and the mold guys could finish their work. Everything was very professional and such a smooth process. I would recommend The Great Plumbing Co and will call them anytime I need some plumbing work completed.
S.Marsh

Very professional and courteous and respectful service from the initial call to the office though Jeff’s arrival and service. Excellent communication beforehand on when he would arrive. Efficiently assessed my problems and provided an upfront quote with options. Work was done as promised and with minimal disruption. Left the work areas clean. Great job, will use them again for future needs.

Did a thorough review of the situation and didn’t try to sell unnecessary upgrades or services.

Jeff wright was extremely professional, knowledgable and took time and patience to work through potential issues with repairing my newly installed moen drain and new sink.
Very happy with the job done

Fixed both issues promptly. Very friendly and professional. I would highly recommend his services!! Great work!
Thank you.

We were so happy with this company! From the moment we called, we received friendly professional service! We had an old toilet that was beginning to fill frequently (it was leaking water from the tank) and we suspected it was dripping at the seal under the floor. Jeff came and assessed the problem. He gave us a quote for fixing the old toilet and for replacing the toilet for a newer more water-efficient toilet. We chose the latter. Jeff arrived a couple of days later with our new toilet and installed it quickly and efficiently. He reassured us that our old pipes were actually in good condition and we had nothing to worry about. Our new toilet is quiet and uses very little water! Jeff was so professional and it was apparent that he really knew his business. He was friendly and a true professional. We will absolutely call this company again for any future plumbing jobs, and I would highly recommend him to my friends and neighbours.

Jeff is not only a pro plumber but he had excellent service. I really appreciated how he wrote an invoice and explained the costs and contingencies to me BEFORE work commenced so that we have agreement. He took the time to run through various scenarios and explained the cost and work involved to do each type repair. He also took the time to give me some tips on maintaining my drains! Highly recommend!

The Great Plumbing Co. was brought in to replace a really old kitchen faucet. It was a difficult job in an awkward space, but was handled easily and professionally. I’d hire them back and recommend them to anyone. Well done and well worth it.