Jeff initially came to our home on an emergency basis to clear a blockage that had caused our basement to flood. He cleared it and also ascertained that the principal cause was likely an issue on city property.
Jeff worked with us to help us navigate complexities of having the city deal with the problem - while it isn’t yet resolved, we are very grateful to Jeff for his professionalism, expertise, and in depth knowledge of how the city operates.
Additionally, our floor clean out had been covered over when the basement was finished and Jeff located it for us with minimal damage caused in the process.
- Approximate cost of services:
- Company Response
Thank You Max;
Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. Just to be clear, there was no service visit fee charged, only the quote provided in writing was the price for our various tests to ascertain where the leak originated. The service visit fee is waived when a customer proceeds with our written quote. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co