I called Peter based on the positive reviews here and he was very responsive until the system got installed. 2 years later, it's a pain to get a hold of them to do service. There was a big leak in the system and it took too long for them to come and fix. They fixed the leak but one zone is not working anymore. The rain sensor is going off all the time which I had to bypass. i have been trying to call and text for the last 2 weeks with no success. Peter is great to work with, only if you can find him. Their customer service is way below average. They probably grew more than they can handle. I am now looking for another company to service their system. It's a shame!
- Approximate cost of services:
- $2,000.00
- Company Response
Sorry to hear about this Jack. We are trying our best to deal with our clients either they are new or old.
We came at your place 2-3 times And we also sent our serviceman there to fixed that issue. He worked there for 3 hours and it was raining so the weather is not permitting us to do that work. So how we can do that work in rainy day?!!