We are very pleased with our new kitchen! Angela and Curtis at Revolve Renos were outstanding during our renovation. They were easy to work with and were always available to answer any questions or concerns. If they didn’t have an immediate answer they were quick to follow up.
Prior to our renovation we heard so many horror stories about contractors that disappeared for days or weeks or didn’t follow up on promises made or it took way longer than originally quoted. We had NONE of that! They were open and honest right from the start. They were eager to meet with us and then meet with us again to go over their quote in detail. They really listened to what we wanted and didn’t impose their own preferences on our selections. They told us that it would take 6 weeks to completely transform our main floor – we secretly didn’t believe them so we prepared ourselves for 3 months. It took 7 weeks! We were thrilled!
Angela was great at assisting with lighting, cabinets, countertops, fixtures, flooring, etc. She was very patient and was focused on what we wanted. When we asked her opinion she really was determined to make sure it was our choice and not her own but she has a wealth of knowledge that really was useful in making the decisions. She would also narrow down the selections based on our likes and dislikes so that we didn’t have to decide from thousands of options. We could simply look at 4 or 5. This was so helpful and way less overwhelming. It made the selections process so much fun!
When we had questions about the construction, Curtis was also quick to respond. He always expected the best from the trades and made sure the space was cleaned up every day. This was much appreciated as we were still living in the house during the renovation. There is always construction dust during a reno but the main floor was always swept and garbage was disposed of immediately. Nothing was left in “shambles” from day to day work. It was greatly appreciated. He was also able to point out flaws that needed fixing before we even noticed them. The attention to detail was very refreshing.
Overall, we couldn’t ask for a better experience. The quality and workmanship were excellent and the customer service was outstanding. We would recommend them to anyone in a heartbeat….and we already have!
- Approximate cost of services:
- $45,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?