I made the horrible mistake of ordering shutters and blinds from Lesley Faulds, Calgary Wholesale Blinds. I have never seen service so unprofessional. Once her product is installed, and she has your credit card, she simply will not return calls or emails on service issues. We had the same blind installed 3 times over a period of nearly 2 years, due to an INSTALLATION issue from the beginning. Then I realized she had overcharged my VISA by at least $1000.00 and it took her 4 months to pull her paperwork, and write me a cheque - which was then STALEDATED. Not once did she apologize, but instead told me to pick the cheque up from her mailbox. People in business, know whether their books balance at the end of the month - don't they? I have to wonder how often this happens and the clients don't notice it. I had to file a complaint with the BBB and have a lawyer threaten legal action, to give this matter any attention. She has at least 8 claims with the BBB and an "F" rating. There are lots of reputable businesses to deal with, I do not believe this is one of them!
- Approximate cost of services:
- $6,000.00