Calgary Wholesale Blinds

Lesley is wonderful. She has a wonderful attitude and knows her products inside out and came into our home and just knew exactly what we needed.
Would not hesitate to recommend her and will use her and the company again.

Ingrid and Paul

Hi, I am actually trying to see if any of the recent reviewers in the past 6 months who had success reaching Lesley know how if she is around right now. I am very sorry to hear about her health issues but from the latest reviews and her comments it sounds a if she is back to work. However, I have tried to call 2 or 3 times, left voicemails, sent her a text and a couple emails because we have shutters that were bought and installed by her company several years ago that require some repairs - they have a 25 year warranty on them. I would call the manufacturer but the receipt does not name who that is, only says 3 1/2 PVS shutters in Almond - no name to be found anywhere on the shutters either. Is there a better way to reach Lesley? How did the ones who have used her recently get in touch with her?

Wonderful service. Have used Lesley many times for different houses. We are a developer In Calgary and her service/ knowlege and prices as well as her attitude are amazing. Will use her for many years to come.

2016 - Day of installation half of the order was missing. Unfortunately I paid the full amount. After three months of being ignored (I never did receive the remaining blinds) I submitted a BBB complaint - that was also ignored. I was going to submit through small claims but feel it would be trying to get blood from a stone. She told me they were Hunter Douglas with a life time warranty but I could not find her on their web site. However I just found her listed as an authorized dealer for Shade-O-Matic which I have been told is a subsidiary of Hunter Douglas. I left a one page note for them on their web site detailing my story and asked them to look at the online complaints about her. I am sure they would be interested in hearing from others as well ;).

2020-03-04 In response to Leslie's response to this rating ... . My apologies my user name was incorrect I am indeed in Calgary not Toronto and she knows exactly who I am .. I still have the invoice and our texts please see attachments. Leslie please feel free to contact me to pay me back.

p.s. BBB only shows complaints and reviews for three years however does not clearly state this on a business profile. When I submitted my complaint there were other negative reviews on the site which have now dropped off. Check all sources for accurate reviews.

Had a wonderful experience and blinds are great. Thanks for a job well done. Have used Lesley many times and she is wonderful as usual. Thanks so much Cindy Slone

There seems to be a theme to the reviews on Lesley. I'm another customer dealing with the fact that she sells you at the beginning on her lifetime, very simple guarantee. Then when you need service, ***she completely ignores you***. I sent her an email and left voicemails because I need a new string and after an initial response asking for the type of blind she has been completely ignoring my emails and voicemail (when her box doesn't say it is full). It's been months and I've continued to try.
I would never recommend Lesley - if she *l1ies* (note you can't put the real spelling) about this then she's a deceitful person who does not deserve any of our business.

Lesley provided a good service when she initially installed the blinds. Now, I have called her on and off for the past 2 years because I needed one (then two) blinds to be fixed. Many many messages, not a single answer. Life time warranty?? the frustrating part is not even knowing which is the provider.. I would contact them directly but I don{t see any information on the blinds.

Lesley has dropped off the face of the universe. I have not been able to get ahold of her for a year now. She had one blind that she still needed to install and two to replace in my home, and she just never showed up to do the work. I have tried to call her multiple times and left messages with no return call. It's unfortunate, because the blinds she provided are very good and she gave good service when she was here. I'm extremely disappointed in her and would never recommend her to anyone.

Lesley's work was great until the cords break and you need service. Then you can't get them to answer the phone let alone come back and fix anything. the customer service is non-existent.

Lesley never answers her phone. We did blinds in our condo and later in our house because we were happy but now she can't bother to return a call or answer a text. Once she has your money she won't respond to you.