I gave a poor review just weeks ago but have since found out that their admin person has the poor customer service skills. The rest of their staff are very helpful when you get past the admin. They fixed the issue with the window and told us to call if there was any other problems going forward. They also provided a gift card for our troubles with the admin to a lovely restaurant nearby. I am happy to recommend this business.
- Approximate cost of services:
- $8,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello Janine,
We are terribly sorry for the miscommunication. As a company we care very much about our customers and the quality of our window installations. We will have someone contact you shortly.