I ordered 1 window back on May 30. I was promised the window September 11/24. To date I do not have a window. I feel that this company is not fully disclosing the issue. What happened to my window. I wanted to cancel but they would not let me. The contract I received was incomplete and misleading I had not even initialed some parts of it. Had I not reached out to Fox Windows I would not even know whats going on. Communicate etc has been horrific.
They still cannot guarantee a date for my window. I called around and most other single custom windows can be made and installed in 8-10 weeks.
With all my issues they want to offer me 50 bucks - how insulting. I have had to rearrange and cancel plans due to expecting my window installed by Sept 11. My time is worth more than 50 dollars .
I do not recommend this company at all.
- Approximate cost of services:
- $3,500.00