We initially purchased a furnace from another company When they showed up with our new furnace, they could not find a way to install it without exposed pipes so we cancelled the order. We wasted a whole day in the process so we were not impressed.
We then called Thomson industries to give us a quote. Rob came to our house and we told them our story. He was very knowledgeable and assured us that what we asked for could be done. He also assured us that he would send his best crew.
On the day of the install the Dustin came with his assistant to install our new furnace. It was not an easy job but Justin did not settle for the easy way. He did the install without exposed pipes, went over his install and showed us how to use the new thermostat and thoroughly cleaned when the job was completed. We were very impressed with his knowledge, customer service and work ethics.
it was our first time dealing with Thomson industries and we will be using them from now on.
Great Job from new customers
Jean and Francine
- Company Response
Thank you for your review!