Thomson Industries Ltd

Thomson was the best value after three quotes. Salesperson was very knowledgeable. Rob answered all of my questions on a later phone call and we awarded Thomson the work. Installation techs showed up on schedule and performed the work very well and quickly. Installation was completed in one day or less. Electrician was a sub-contract. Good guy but had to work fast and then depart due to family emergency. I would have requested the wiring be done in a slightly different manner. The electrical work that was done was ok but not perfect. This should not reflect poorly on Thomson. The unit works great and cools the house effectively. Our comfort has gone way up. The up-sell of maintenance was low key. The warranty is what I would consider best in industry. 12 years complete! 16SEER unit at 2 tonnes. I would recommend this contractor to anyone needing heating or air conditioning work. Good people to work with.