TOTAL SECURITY & SURVEILLANCE CO(1994)

We purchased a security camera system with 4 cameras in 2019 from Ray, and since then, we've used the camera system for a car taken off our driveway, vandalism against one of our cars, teens weirdly hanging around our driveway, and a neighbour's car getting broken into. Yes, there is a lot of action on our street and thank goodness for these cameras. Each time, we were able to review what had happened, and who had done it, and that we can download the footage to hand off to the police. We will get a technical issue here and there, and Ray is always happy to help and can diagnose the issue quickly. We highly recommend his services and have already referred some family members.

Ray had installed a security system at my place a couple of years ago . Yesterday there was a power surge in the area that caused the pane to get lit up and required a service call.

I messaged Ray about the issue and he patiently walked me though the process of resetting the system and addressing the issue over a call - had it been any one else I am sure it would have resulted in an expensive emergency visit. Ray took the time to determine if a visit was needed or not by helping provide instructions to reset the system first .

Loved the service dedication and sentiment.

Ray is an exceptional business man. He is ALWAYS ready to come and complete a job for us when we need him. He even troubleshoots over the phone!! He is knowledgeable and professional and we would recommend him to anyone!

We have been with Total Security for nearly a decade now. One of the most compelling reasons why we opted for Total Security was because of the owner Ray and his team. They are always accessible, provide fair prices and show up on a moments notice when we need help or when there are any issues.

Their installation was very clean and is still working to this day without any issues. They proactively saw that our backup battery was running out and they came to fix it immediately.

Without hesitation, we will continue to be a Total Security customer and enjoy peace of mind.

From the start Ray listened to my requirements and delivered. Ray is very knowledgeable and recommended a few options for my street plaza. I went with the Hikvision NVR system with seven 8mp cameras and one 5mp camera with alarm and light system and its working flawless.
Wilbur is Rays right hand man and he made magic by hiding all the network cables and completed a clean install. Both are very knowledgeable on configuration and provided more than enough training that I am an expert now.
Very professional, polite, honest and good person. I would buy again from Ray for my next camera system. You cant go wrong with his company.

Ray's work with Total Security & Surveillance was excellent in all respects! This was the installation of a 4-camera security system into a new home in Oakville. Ray was very clear about our options, then he went above and beyond, at the agreed price. We are very happy with the resulting surveillance system. Truly an outstanding service!

Great work done by Ray, he finished on this me and within budget. System works great and we are happy with it

An amazing job. Installation was professional done and clean. I would recommend his company for anyone looking for cameras

Great follow up service by Ray of Total Security. Highly recommend to anyone seeking reliable and trustworthy security camera maintenance.

Great to work with a pleasant and efficient person.Always on time and always with smile