We investigated several options for a security system for our rural property in Mono and went with Total Security (Ray) based on initial conversations and the reviews here. Let us say, the reviews are correct! We are extremely happy with the end result. Ray clearly has a lot of experience with the business, and took a lot of time to discuss various options in setting up the system. He didn't push for extra products (quite the opposite), and listened to our needs for the system as well as how we preferred to have it physically installed. The installation was done extremely well. But as great as the product, the system and the installation are, Ray's customer service is truly exceptional. He is very personable, very responsive to calls, and when there were a few minor hiccups due to our rural location, he came out every time to check it out, extremely promptly, even when he probably didn't have to. He obviously wants people to have a system that works for them, and wants them to be satisfied. And the cost of installation and ongoing surveillance was exceptionally reasonable. We are very happy with this company, and would use them again.
- Approximate cost of services:
- $12.00
- Company Response
Good morning
Thank you so much for your generous testimonial
It was a pleasure to work your project
I look forward to providing you services for many years ahead
Wishing all of you the very best in your new home
RAY
TOTAL SECURITY CO TORONTO