If you want to hire the best...these are the guys
In October of 2024, during the atmospheric river climate event, our crawlspace was flooded for the first time in the 30 years we have lived in our home. After an extensive professional clean up process had begun, the insurance company determined that they would not cover our costs saying it was due to issues with the drainage around our home. Since we had never had any issues like this before, and given that 10 of our neighbours were also flooded on the same day, we called Drainrock Industries and asked if they could come out and do an assessment of our property. The owner, Bob, was incredibly responsive despite being very busy and arrived the next day. His extensive knowledge and experience were obvious from the minute he arrived, and we were grateful for his willingness to dispatch his crew asap to inspect our system. Two days later, the fellas arrived on time and performed a full flush and scope of our system and were able to determine that the cause of our flood was a blockage in the township storm sewer drain and not our system at all. They provided us with a full written report and usb video recording of our system for our use moving forward in our dealings with the township and insurance company.
We were very impressed with all of our interactions with the staff of this company. They were prompt, professional, knowledgeable, efficient, and very congenial. The price was very reasonable and they charged what they quoted which we appreciated.
We highly recommend this company to anyone looking for the best in the industry.
- Approximate cost of services:
- $1,200.00
- Company Response
Thank you for taking the time to share your experience with others. Each year we see an increasing amount of water back-ups or floods due to municipal pipe failure. Using our video inspection equipment we were able to confirm that you and your neighbors all suffered from a discharge of water from the city storm into your home. We were happy to help and guide you in the direction to have a long term solution. The township of Langley has since worked to clear the blockage that caused the water ingress. All of us at Drainrock thank you for your kind words.