Tempasure Heating And Air Conditioning

My air conditioner had broken down for the second summer in a row. The company I had used for years seems to have fallen into disarray. They couldn't even get around to providing a quote. So I turned to Homestars where I found Tempasure. I spoke to Len. He came to my house the next day, inspected the furnace and air conditioning unit and suggested several alternative approaches. He followed up that very afternoon with quotes for the alternative approaches. I had told Len that I needed the repair done in a relatively short time, because I had guests coming the following week. I took a couple of days to consider the alternatives, and by the time I got back to Len it was Friday evening. Len contacted me on Saturday morning to say that his installers were booked up the following week, but one was prepared to work Sunday. I received a follow up email, confirming that the installer would be at my home between 10 a.m. and noon on Sunday. At about 10 a.m. on Sunday I received another email to tell me that Adam was on his way to my home. Adam was there by 10:30. Adam was friendly, efficient and took the time to point out what he had discovered when he dismantled the plenum, as well as a deviation from the original plan made necessary by the size of the new condenser. Adam had completed his work within four hours and our air conditioning was restored. All in all, it could not have been a better experience. The service level was the best I've ever encountered. They were highly responsive, communicated by email and telephone on a regular basis, and seemed committed to providing the highest level of customer satisfaction possible.