Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

J S Crown Steam Cleaning

Carpet & Rug Cleaning & Repairing
Delta BC V4C6N6
Write a Review
Write a Review

Recommended Professionals

91%(8 reviews)
97%(26 reviews)
91%(8 reviews)
97%(26 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

0%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for J S Crown Steam Cleaning

Average customer rating:
0 10 (2 reviews)

Sort by

Gary Thandi from Surrey
Gary Thandi from Surrey
7 reviews Surrey, BC
0/10

Steam Cleaning

Bought voucher from internet company (Teambuy.ca). Have called 30-plus times over past few months, # is always unavailable. Emailed too - no reply. Now trying to get my money back. Ridiculous.

Approximate cost of services:
$39.00
Was this review helpful?
Luke Palmer from Vancouver
Luke Palmer from Vancouver
3 reviews Vancouver, BC

First Review

0/10

Home Cleaning

After my experience with J S Crown, I have concluded that they do jot actually do any cleaning. This company came to my house, The employee was very casual, talking on his cell phone for about 1/2 of the 2 hour session I paid for. He was lacklustre about the cleaning, saying that many parts of our bathroom "could not get cleaner". There was visible, easily wiped mould on the windows, and visible dirt on the floors. He actually claimed to have mopped it 2x, but it was not even actually mopped once. After the cleaners left we found piles of dirt on the carpet, where it was quickly and secretly swept. After calling the owner/manager, I was subjected to more pressure to pay MORE money. It became clear to me that the company was not interested in cleaning, for a fee, but instead acting, or pretending to clean, then pressuring for money. At least that was the experience for us. They came, pretended to clean, killed time on cell phone calls, sat, moved some dirt from the hard floors onto the carpet, tried to hide it, and wiped the sink. To be honest, the sink was wiped well- which would have taken me 30 seconds. This was after an hour of phone calls, appointments, 2 hours of cleaning theoretically, and then an abusive fight with both the employee and the manager. I did give the owner a chance to talk about it and remedy the situation, but he seemed aware, and not only did no care, but seemed to be trying to make this 'business model' work for him.

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Carpet & Rug Cleaning & Repairing pros in Delta?