Top Tech Appliance Service

First I liked this service because they indicated their extended service hours on evening and weekends. Mors responded my online service request for our broken washer which stopped spinning during Easter weekend and came over in the evening on Easter Monday as we requested.
He diagnosed by listening to the washer on spin cycle and shortly found out it was the belt. Not only he came back very next day with a new belt and fixed it but also he told me how to take care of appliances and use them safely while he was fixing them. Now my washer is spinning perfectly and much quieter than before the repair.
Mors is very professional and his prompt service was highly appreciated. If we have anything else needs to be repaired in the future, I will call them again with no hesitation.

Mors came out on a Sunday to fix a spinning problem with my old washer. I tried to DIY it but couldn't fix the problem. Mors was very professional in his methods and was not condescending in the least, as some contracted trades can be with DIYers. He stuck 100% to what he originally quoted me, diagnosed and fixed the problem quickly, and even offered me plenty of advice on which models to look for to replace my old washer.

Top Tech will be my first call with any other appliance problems I have in my home and they should be yours too!

Washing machine failed and called Top Tech, based on reviews here. Mors came out and after inspecting everything found a shredded pair of my son's underwear and lots of lego clogging the machine's drain. No charge for that beyond the flat fee. Also helped me level the washing machine with some old slate tiles I had around and fixed the stove (which was a minor repair). Clearly a very competent and, most importantly, highly honest professional. Highly Recommended!

Charles

Mors arrived as scheduled and after a quick review of the issue told me he had the part and was able to complete the job as agreed. Often a service man will arrive and after reviewing the situation tells you that he has to order the part and come back again ...at another service call fee.

The spin cycle on my washing machine wasn't working. Mors arrived as scheduled, diagnosed the problem quickly and ordered the part. He called as soon as the part arrived and scheduled a service call. He explained the problem to me before leaving and how to operate my machine to prevent future problems. Moris is prompt, knowledgable, and professional.

I have used top tech two times. Once for dryer repair and recently for dish washer. Mors was very professional, arrived on time and troubleshot the issues and solved the problems both times.

I emailed Top Tech and Mors arrived right on time. The repair was done promptly and well. He was meticulous in cleaning out the debris which clogged the dishwasher. This is the second time I used Top Tech and was just as pleased. I highly recommend the company.

Our front loading Frigidaire washing machine was not draining properly so I call Mors at 11:30 and he arrived at 12:30. He was polite , prompt and checked everything thoroughly. He found some paper, money and a sock stuck in the pump after he took apart the machine. He drained the water and put everything back in place and cleaned up in an hour. I was very impressed with his work and being a real estate agent, I would recommend him to all my clients Thanks Mors We will be in touch again if anything else needs repair. Shelley

I had two large burners on the stove which weren't working properly. I called Mors and he came the same day. Mors was knowledgeable and efficient. Prompt service, very professional and kept to the price he had quoted me for service and parts. He diagnosed the problem quickly and repaired it right away. I would certainly use this service again for any appliance repair.

Have had two service calls: a clothes dryer repair and a new gas oven installation.

Mors is QUICKLY INTERACTIVE IN COMMUNICATIONS. He called back in minutes after my initial message. Mors is pretty swift in back-and-forth communications as the problem is fleshed out till the actual job. Allowance, however, must obviously be made for his other current jobs and inquiries.

VERY THOROUGH DETERMINATION OF PROBLEM & WHAT ARE INVOLVED. Rather than come immediately after a casual assessment, Mors takes the time to thoroughly understand the problem remotely, starting with cell phone photo requests, all the way to appliance model, and part descriptions and numbers. He also checks that the supplier doesn’t carelessly provide the wrong part as they could well do. All these pre-call preparations could make a client impatient. However, considering possibly needless repeat visits due to wrong parts or problem assessments, Mors’ comprehensive approach is ultimately best.

ACTUAL JOB COMPETENCE & PROFESSIONALISM. For the dryer repair, Mors brought along another part, just in case it was also broken, and not just the screw. He was right, saving us a repeat visit. The repair was quick and straightforward. Given his and his associate’s expertise, oven installation was again straightforward. As a bonus, they brought the old oven to the curb, rolling it like a log when my dolly failed.

OFFERING SOLUTIONS & EXTRA TIPS WHILE DOING THE JOB. Advised us how to avoid the gap between new oven back (design issue) & wall, not present in the old oven. Gave extra tips on fan & sensor usage to avoid monoxide poisoning.

AUTHENTIC PERSONAL INTERACTION. Like our kayak dealer or my wife’s yarn shop owner, he is nice to deal with, an added plus to his professionalism.

Highly recommend.