Phoenix Heating And Air Conditioning

Hello All,

I'm not much for posting reviews, but had to make an exception in this particular case. So, we needed to replace an old AC Unit during this recent extreme heat wave and inquired through two local HVAC companies, which provided quite highly priced quotes. Reached out to Sam as he was referenced via a few family friends.

Sam responded promptly and was able to gauge the scope of work and replacement AC Unit requirements via some shared photos. The price quoted was lower than the previously provided quotes from local nearby companies.

Sam went above and beyond in completing the job by providing the work details, maintenance tips and tricks along with ensuring proper utilization for cost effective measures.

I would highly recommend any Air Conditioner/HVAC related services and vouch for a job well done.

Will more than likely be keeping in touch as we discussed the potential for custom duct work in the near future.

Cheers Sam and thank you once again for keeping us all quite cool.

Much Appreciated.

I was looking to replace AC and referred to Phoenix AC. Service was very nicely done in a timely manner . Sarmad installed the new unit and done a nice job from start to finish. He has great customer service and his knowledge to hvac is excellent. I strongly recommend.

Impeccable service and outstanding workmanship. Sam was incredibly knowledgeable and professional. He installed our air conditioning quickly and took the time to explain everything. I highly recommend his services. You will be completely satisfied.

Sam came by quickly after contacting him about my furnace not working. He identified the issue quickly. Returned the next day with the parts required. He followed-up after leaving and returned quickly after a related issue came up and took care of it. I've used Sam many times in the past and will continue to do so.

Phoenix heating and cooling installed a furnace in Feb 2019 that broke down the same night. They fixed it that night and worked fine for 2019 winter months. They were paid in full after it completed full installation. It stopped again in Jan 2020 winter. While within installation warranty Sam said he will return and fix it but never showed up. Sam knew what the issue was but didn't come to fix it. To start with the furnace wasn't installed as per furnace installation manual which I realized after reading entire manual. Basically the condensate drain isn't draining properly and the company doesn't come to fix it. I requested multiple times and Sam responds saying it's now out of warranty. Sam says he has been doing this for 12 years but doesn't even know basic furnace installation. The one he installed can't drain water properly and causes the furnace to shut off in middle of winter.

The photo shows that the furnace was installed on the ground while the manual states the following:

A minimum clearance of 5.5" below the furnace must be provided for the drain trap.

Not recommended and very unprofessional.

Sam was recommended to me by a friend and I was not disappointed. Great service!!! My Furnace was not working and when I called him, he came with in the same day to look at my Furnace. He was knowledgeable, efficient, and patient and answered all my question. He was able to complete my installation in a timely manner and even after my installation I called him few times and he replied to all my calls ASAP. I would recommend Phoenix to anyone. Thank you, Sam,

Broken A/C motor and relay. Came to house same day, repair one item, came back next day with other spare. Left tidy work area. Whole process 24 hrs. Cost very reasonable. Thoroughly recommend.

I learned about Sam and Phoenix from a friend after one contractor told me to buy a new unit and another 24H Contractor didn’t return my calls for a few days.

Sam did an excellent job, and above all, is honest. He could have easily sold me a new unit for how much I know about HVAC but instead told me it could be repaired for much less. If you’re looking for an HVAC Professional you can trust, he’s your guy.

Sam showed up on time, prepared, had nothing to hide, fixed my unit while answering all my questions, and replaced a capacitor he noticed was looking a little off as well. He did all this for a great price.

Highly Recommend this service because of the great service provided, friendly workers, a quick installation, affordable prices and helpfulness throughout the whole process from start to finish including a thorough explanation of installation an maintenance.

Sam is very helpful, knowledgeable and professional in his work. He always respond to your questions professionally. His prices are reasonable, and he is very efficient in his work. I always recommend him for all your heating, Colling and hot water tank issues.