I needed to reverse the doors on my new LG fridge. Ordered this service from ARS. The technician came with no proper tools claiming that a very special tool was needed for this job. I would expect the technician competent in appliances repair to have all proper tools. I offered him my own screwdrivers (very limited set) and Surprise!!! he found the right screwdriver there!. After the work was done, the door didn’t align properly with the fridge. He said nothing could be done about it.