Our Samsung fridge was collecting water at the bottom of the fridge compartment and food was freezing and spoiling. I found ARS as a recommended repair service on the Samsung Website. Making an appointment was easy and business-like to a fault. The appointment remindets were automated phone calls but when the first appointment has to be re-scheduled (because the assigned repair person had been injured), the call to reschedule was in person and apologetic. The technician who came was exceedingly professional. He recognized the problem immediately and quoted $525 to replace a whole panel of components at the back of the fridge. He had come prepared with the required part in his truck. In the end however he was able to get away with doing some repair to the existing parts and only had to replace some components. The final charge was $375. He was also able help us get the ice maker working. We were extremely satisfied with ARS and will use them again.
- Approximate cost of services:
- $375.00