I called Samsung customer service and they recommended ARS to repair my 4 years old range. One of the burner was not working. I Got scheduled an appointment today for a technician to diagnose my range burner. After only 30 second checked up and the technician told me to replace a burner plus labour fee is around $700 plus. But I told him Samsung told me the burner is under warranty so I just have to pay for labour fee. The technician told me Samsung never warranty any part after one year and he refused to follow up with Samsung and charged me $135.60 and left my door. What a rip off !
- Approximate cost of services:
- $135.00
- Company Response
We are sorry to hear you are not happy with the experience, please call us at 1-866-415-3937 ARS repair and installation and management will handle the situation . Customer satisfaction is number 1 priority to us.