Cambridge Elevating

Elevators, Lifts & Ramps Installation & Service
Cambridge ON N3H4W3
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Reviews for Cambridge Elevating

Average customer rating:
8.5 10 (8 reviews)

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anne chan
anne chan
2 reviews Toronto, ON
10/10

the Elmira model suits our custom home

the builder has installed the Cambridge elevator Elmira model in the custom home. it is most suitable for us as it offers access to all levels within our home, including the garage. we enjoy this added feature as it allows us to age in place. highly recommend.

Approximate cost of services:
$20,000.00
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Maria Noel in Brantford
Maria Noel in Brantford
1 review Vaughan, ON
10/10

Elevator

Great costumer service and knowledgeable staff. Dave answered all our questions and every technician that came to the house were very respectful and helpful. We are very happy with our elevator. Highly recommended.

Approximate cost of services:
$30,000.00
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mark in Etobicoke
mark in Etobicoke
16 reviews Toronto, ON
10/10

Professional, reliable and fair pricing

I contracted Cambridge Elevating when I built my home the company worked with the contractor well.
The project came in on budget and after service has been great.
If your considering installing an Elevator do it while the plans are being drawn up. It is much more expensive after the home is built.

Mark /Etobicoke

Approximate cost of services:
$40,000.00
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Private User
Private User
Private User reviews Toronto, ON
5/10

Elevator

New home build 4 years ago
Cambridge elevator installed same time
During this period have problem with reliability and maintenance
Every year called for service for different type of problems
First 3 years had warranty, so cost is cover
They not cover my time spend
with them
Now they asking $600 a year for same warranty
Just to replace battery cost ~$240
Need to do it every year
$120 sevice call and $120 two battery's
(Retail cost of the two battery's ~$70)
Can't recommend this company

Approximate cost of services:
$30,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hello "Private User",

Thank you for your feedback, we always want to hear about the individual experiences of our thousands of customers. Ongoing maintenance of any important piece of equipment in your home is necessary in order to ensure that it is not only running in a safe and secure manner, but also to ensure that you are protecting your significant investment for the future. We have many affordable monthly plans to assist our clients in getting the most from our products at a price that they can afford. Please don't hesitate to reach us at 1-800-265-3579 to discuss how we may be able to help you.

Thank you again for your continued support.

Best regards,
Cambridge Elevating

Sarah D'Oyley in
Sarah D'Oyley in
1 review Kitchener, ON
10/10

Renovation project with Elevator

We needed to install a elevator on a project that we were doing a short while ago. The sales rep Dave was very descriptive of the process and explained the details and options well. We went into the transaction feeling confident in our purchase and were more than pleased with the finished product

Approximate cost of services:
$25,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Alison Power in
Alison Power in
1 review Conestogo, ON
8/10

Custom Elevator

A quality product with reliable installation and service. This company was recommended for those reasons and live up to their reputation. Cambridge Elevating is the go-to company for a custom elevator.

Approximate cost of services:
$25,000.00
1 of 1 people found this review helpful.
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Company Response

Very happy to welcome you to the Cambridge family! We're glad to hear that your project went smoothly and look forward to seeing the final product. When you've completed the cab finishing, please send us pictures, we'll post them on our social media pages!
Thank you,
Cambridge Elevating

Private User
Private User
Private User reviews Oakville, ON
10/10

Home Elevator

Decided to purchase a Cambridge elevator for my new home in Oakville. Everyone from the sales rep to the installation crew made the job very simple. The final product looked great and has worked flawlessly since we moved in. I would highly recommend Cambridge!

Approximate cost of services:
$39,000.00
2 of 2 people found this review helpful.
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Company Response

Hello Private User,

We're very glad that you chose us to be your elevator supplier and installer! If we can be of any assistance, please don't hesitate to contact us.
Thanks again!
Cambridge Elevating

Frank
Frank
18 reviews North York, ON

First Review

5/10

Residential Elevator

We purchased a house in the summer to which we made many modifications to improve accessibility including installing an elevator. Our house is a raised bungalow and the elevator services the garage (ground level), the main level (one stop up from the garage), and the basement (one stop down from the garage). Very soon after taking possession of the house the process of building the elevator was started as we figured it would take the longest to complete. Cambridge Elevating builds and installs the elevator only … they do not build the elevator shaft … so we decided upon a contractor recommended by Cambridge Elevating to build the shaft. Building the shaft started promptly after we took possession of the house. We met with and received regular updates from that contractor as he built the shaft. However we heard nothing from Cambridge Elevating about the progress of the elevator itself. Although Cambridge Elevating told us the elevator would be done long before the shaft was ready it was many weeks after the shaft was ready that Cambridge Elevating was finally ready with the elevator. Installation of the elevator was similarly delayed. Cambridge Elevating seemed to be dragging their feet throughout the process communicating with us only when we insisted. In the end, although it was much later than promised and smaller than was discussed with the sales representative, the elevator works very well. The finish inside the elevator is beautiful and the panel and call buttons look great. The final walk-through by the Cambridge Elevating technician was thorough and informative. We look forward to many many years of use from this elevator.

Approximate cost of services:
$30,000.00
What could this company do to improve their services?
Cambridge Elevating needs to communicate promptly and regularly during building and installation of the elevator. Our greatest beef was that we heard little to nothing from them during the process until we insisted on an update. Cambridge Elevating also needs to set realistic milestones. More than once we were promised work would be completed by end-of-day
Any advice to offer fellow homeowners facing a similar project?
Be prepared to manage this project closely.
1 of 3 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cambridge Elevating

Cambridge Elevating specializes in the manufacture, installation and maintenance of residential elevators, located in Cambridge, Ontario. Whether you’re looking to access all levels of your home with ease, or just want to add the appeal of a home elevator, we have several residential elevator models to suit your needs. Call ...
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