Steam Dry Canada

Duct Cleaning
Edmonton AB T5P 2V1
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Duct Cleaning
Steam Dry Canada
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89%

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Reviews for Steam Dry Canada

Average customer rating:
9 10 (613 reviews)

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CLAUDIO BRENMAN from Edmonton
CLAUDIO BRENMAN from Edmonton
1 review Edmonton, AB
10/10

FURNACE CLEANING

JIMMY LY WAS GREAT- TOP NOTCH ,CAME ON TIME, WAS POLITE,PROFESSIONAL, WAS CLEAN AND CAREFUL WITH THE HOSES AND OTHER TOOLS HE USED.
WHY 30 WORDS OR MORE? HMMMM?????WHAT ELSE DO YOU WANT?

Approximate cost of services:
$319.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Claudio,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

DJ Matheson from Edmonton
DJ Matheson from Edmonton
1 review Edmonton, AB
10/10

Furnace Cleaning

Jimmy called ahead, was on time, did a wonderful job. He was professional, personable, efficient; cleaned up quickly. Job done in just over an hour. I will ask for Jimmy again. Well Done!

Approximate cost of services:
$134.95
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks DJ,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Susan from Port Coquitlam
Susan from Port Coquitlam
1 review Port Coquitlam, BC
10/10

Carpet cleaning

I had the carpets cleaned in an apt I was moving out of. They were extremely efficient, arrived on time, very professional, and courteous. The solution used had a very nice citrus smell, a plus for me as chemical odours trigger asthma attacks. They were finished very quickly and the carpets looked brand new! The landlord was very impressed and asked which company I had used. I highly recommended Steam Dry. I have recommended this company to all my friends.

Approximate cost of services:
$100.00
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Company Response

Thanks Susan,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Evelyn from Surrey
Evelyn from Surrey
1 review Surrey, BC
10/10

Surrey BC

Theo did a great job, very professional and helpful especially with info on spot removal and overall up keep of carpets. Will use them again, and recommend then to friends.

Approximate cost of services:
$125.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Evelyn,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Miriam from Winnipeg
Miriam from Winnipeg
1 review Winnipeg, MB
10/10

Carpet Cleaning

Very professional service. Asked about pets in home very thoughtful. Helped me get prepared as I was running late. Gordon seemed to enjoy his job and showed me after areas that were of a concern to me and how wonderful they cleaned up. He also adjusted the price because my areas were smaller than anticipated.
Will rebook this service again. Very pleased with the results.
Thank you Gordon.
Mrs. Miriam Rogowski

Approximate cost of services:
$150.00
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Company Response

Thanks Mariam,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Steve from Winnipeg
Steve from Winnipeg
1 review Winnipeg, MB
10/10

Furnace and Duct cleaning

I had Gordon come out from steam dry Canada, and did an amazing job on our furnace and ducts, gordan actually showed is debris that shouldn't have been left from a previous job done by another company and he showed us before and after which was awesome and was a non rushed service, took his time very attentive to detail on our system, will call back in future guaranteed!!!!

Approximate cost of services:
$235.00
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Company Response

Thanks Steve,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

K. from Sherwood Park
K. from Sherwood Park
1 review Sherwood Park, AB
0/10

Furnace and Duct Cleaning

I cancelled my appointment with Steam Dry Canada as I found a groupon with another company. They showed up anyway and cleaned my ducts (I had someone else at my house as I was out of town and they only discovered they were the wrong company at the end of the service when they went to pay the $20.00 and instead was told it would be $187.00). I have phoned the company repeatedly for over a month with no courtesy of a reply from the manager. The person who cleaned the ducts was also only there for hardly an hour when I was told it would take 2 hours so I'm not sure how good of a job he did. This company is unorganized and unprofessional. Go with just about anyone else.

Approximate cost of services:
$187.00
1 of 1 people found this review helpful.
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Company Response

Dear Customer,
Firstly, We apologize that the service you had was not performed to the standard it should have been. Steam Dry Canada takes our customer's experience very seriously. If you have not already done so, please contact our Customer Care Center at 1-844-417-8326. We are open 7 days a week to serve you better.
Thanks once a again for your feedback as it will help us to improve our customer experience

Sincerely,
Steam Dry Canada Customer Care

Leilani Gunaratna from Burnaby
Leilani Gunaratna from Burnaby
1 review Burnaby, BC
8/10

Carpet Cleaning

Cleaning done by Theo. Extremely professional, courteous, and did an excellent job. Would recommend him to anyone. Very satisfied with service. Punctual. Such a pleasure dealing with someone like that.

Approximate cost of services:
$290.00
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Company Response

Thanks Leilani,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

naomi thomas  from Coquitlam
naomi thomas from Coquitlam
2 reviews Coquitlam, BC
10/10

Carpet Cleaning

Theo (I think that was his name?) came to clean the carpets in the suite we were moving out of. It was very hard to access (3 companies had told me over the phone they couldn't do it) and upon arrival, Theo wasn't sure he'd be able to do it either. The homeowner (our landlord) was not at all helpful in providing additional access, and it looked like perhaps the carpets would not get cleaned, but Theo wasn't deterred! He took another look around the property, called his manager to bring additional hoses and went around the side of the building and in through a window so that he could clean our carpets. He was so kind & understanding, and could easily have said, "Nope, we can't reach you'll have to call a different company" but he persevered and did the job at no additional charge. I was very happy & impressed.

Approximate cost of services:
$125.00
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Company Response

Thanks Naomi,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

Renee Mcfadyen from Coquitlam
Renee Mcfadyen from Coquitlam
1 review Coquitlam, BC
10/10

Cleaning carpets

Theo was professional throughout the whole carpet cleaning process even though the machine he was using was not working properly. It took him twice as long to do the carpet .He continued til the end and did a very thorough job. He apologized for the inconvenience he caused. Very nice man

Approximate cost of services:
$124.95
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Renee,
We are fortunate to have a great team and great customers to service!

Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future

Steam Dry Customer Care

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Steam Dry Canada

At Steam Dry Canada, our customers are our business. Whether it is our carpet, upholstery, area rug, furnace and duct cleaning, indoor air quality division or the flood rescue division, we strive to give our customers superior, detailed and precise results. Our service technicians will provide these superior services with integrity and sincere customer service. We don't send salespeople into our customers homes, we send qualified technicians that are focused on meeting and exceeding our customers expectations. We want to give our customers the most enjoyable in-home service that they have ever received and we are not satisfied until our customers are satisfied, guaranteed.

CATEGORIES
Duct Cleaning, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, and Drapery & Curtains
SERVICES
Carpet Cleaning, Air Duct Cleaning, Furnace Cleaning, Upholstery Cleaning, Area Rug Cleaning
WEBSITE
http://www.steamdrycanada.com/
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
80
PAYMENT METHOD
Visa, MasterCard, Debit
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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