I cancelled my appointment with Steam Dry Canada as I found a groupon with another company. They showed up anyway and cleaned my ducts (I had someone else at my house as I was out of town and they only discovered they were the wrong company at the end of the service when they went to pay the $20.00 and instead was told it would be $187.00). I have phoned the company repeatedly for over a month with no courtesy of a reply from the manager. The person who cleaned the ducts was also only there for hardly an hour when I was told it would take 2 hours so I'm not sure how good of a job he did. This company is unorganized and unprofessional. Go with just about anyone else.
- Approximate cost of services:
- $187.00
- Company Response
Dear Customer,
Firstly, We apologize that the service you had was not performed to the standard it should have been. Steam Dry Canada takes our customer's experience very seriously. If you have not already done so, please contact our Customer Care Center at 1-844-417-8326. We are open 7 days a week to serve you better.
Thanks once a again for your feedback as it will help us to improve our customer experienceSincerely,
Steam Dry Canada Customer Care