Steam Dry Canada

Theo (I think that was his name?) came to clean the carpets in the suite we were moving out of. It was very hard to access (3 companies had told me over the phone they couldn't do it) and upon arrival, Theo wasn't sure he'd be able to do it either. The homeowner (our landlord) was not at all helpful in providing additional access, and it looked like perhaps the carpets would not get cleaned, but Theo wasn't deterred! He took another look around the property, called his manager to bring additional hoses and went around the side of the building and in through a window so that he could clean our carpets. He was so kind & understanding, and could easily have said, "Nope, we can't reach you'll have to call a different company" but he persevered and did the job at no additional charge. I was very happy & impressed.