The Door Master Inc.

Garage Doors & Hardware
ON
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93%

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Reviews by rating (past 12 months)
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Best of 2019 winner 4 timesBest of 2019winner 4 times

Reviews for The Door Master Inc.

Average customer rating:
9.7 10 (231 reviews)

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Steve in Etobicoke
Steve in Etobicoke
1 review Mississauga, ON
10/10

Garage Door repair

I found Door Master through a web search. We have an old swing type garage door and Door Master was the only company who offered a cost effective solution that did not involve replacing the entire door! Service was quick and efficient. Door Master will be my "go to" garage door company. Thanks Steve!

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Company Response

Thank you for leaving a reply. We are glad we could help and happy to hear you were satisfied with our services.

Peter I in Toronto
Peter I in Toronto
1 review Toronto, ON
10/10

Quick and efficient service

The spring on our garage door broke on a Saturday night. I emailed The Door Master and got a reply almost instantly. Oleg came out to fix it on Monday evening - he was on time and courteous. He installed a new spring as well as new cables (ours were old and rusty). He also took a look at our garage door opener and said it was still in good shape. Overall a good experience - our garage door is working smoothly again. Thanks Oleg!

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Company Response

We are glad to hear you were satisfied with our service. Thanks for leaving a reply!

Heather in Toronto
Heather in Toronto
1 review Toronto, ON
10/10

Garage Door Replacement

We needed a new garage door urgently. I called Steve on Sunday night he was at my house Monday morning and Oleg came to install a new garage door Tuesday morning. The new door is way better than our old one. The service was fast and efficient and I thought the price was quite reasonable. They also took away our old garage door. The Door Master took a stressful situation and made it easy and seamless. Highly highly recommend The Door Master!

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CM in Scarborough
CM in Scarborough
1 review Toronto, ON
10/10

Garage door repair

Courteous friendly staff garage door failed last Sunday called the Door Master and door was repaired within a few hours great service would definitely recommend the Door Master thank you very much

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Company Response

Thanks so much for leaving a reply and the kind recommendation!

HomeStars in Toronto
HomeStars in Toronto
1 review Mississauga, ON
10/10

Dior fix

Great Service!
This is the second time I used their services. They are great! Called Yesterday and today the problem is already solved. Steve was super nice! Great job guys!

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Company Response

Thank you! Glad we could be of help. Thanks for leaving a great review.

JF in Mississauga
JF in Mississauga
1 review Mississauga, ON
10/10

fast knowledgable seevice

Steve was prompt, friendly and knowledgable.
He explained the issues well and did not try to oversell. Work was completed quickly and well.
He even checked and tightened the door bolts for us.
Great job.

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Company Response

Great to hear we could be of great service to you. Thank you for leaving a review.

Janice
Janice
3 reviews Mississauga, ON
10/10

Replaced Garage Door Springs

I called Door Master in the afternoon and I received same day service. One of our garage door springs was broken and it was industrial/commercial strength so new springs needed to be made. Dmitri removed the springs and took them to the service centre so they could make new springs the same. He explained the process and gave us an understanding of why it broke. He came back in 36 hours to install the new springs. He was very skilled and pleasant and game me helpful information about maintaining our garage door. He new springs came with a warranty. I would definitely call The Door Master again!

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Company Response

Great to hear you were satisfied with our service. Thank you for taking the time to leave such a nice review.

Elaine in Guelph
Elaine in Guelph
1 review Guelph, ON
10/10

Garage Door Spring Replacement

Same day service. Oleg was extremely pleasant, punctual and explained ongoing maintenance after replacing the broken spring. I would have no hesitation in calling again. Many thanks for your professionalism.

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Company Response

Thank you! We look forward to servicing your garage should you have any future problems. Thanks for taking the time to leave a review.

Carol
Carol
4 reviews Toronto, ON
10/10

Two jobs-- springs and later wheels/garage door bottom

Both Eric and Simon were amazing. Repaired our custom 20 yr. old wooden garage door-- needed industrial size parts etc. Fast, reliable, reasonable cost. Did little extra things they noticed (no charge) repair door opener, replace a bolt--amazing and appreciated.

Explained what they were doing, what to look for and what to expect. Cant say enough about these guys and this company.

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Company Response

Thank you, Carol! We are so glad to hear you were satisfied with our service. Thank you for leaving a review.

Grace from Toronto
Grace from Toronto
4 reviews Toronto, ON
10/10

Door Opener not working properly. Garage door wouldn't close.

Oleg from The Door Master came to look at my problem with the garage door opener. He was very polite. The door wouldn't close. The sensors weren't communicating with the motor. He changed the opener under extreme heat and humidity in the garage but never lost his cool. He completed the job in an amazing short amount of time for one person. He also cleaned up the garage floor before he left. He also oiled the tracks. The work is terrific and Oleg was very affable. I would highly recomend Oleg from the Door Master to anyone.

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Company Response

Thank you for leaving such a great review, Grace. We are happy to have helped.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Door Master Inc.

The Door Master is a garage repair and installation service serving Toronto and the GTA for over 10 years. Many members of our team are homeowners and understand the importance of up-keeping your home. Our technicians are certified experts, reliable professionals, and provide quality service.
We are your "one-stop-shop" for garage door needs.

Send us a quote request through HomeStars and you will be contacted by a technician. Clients have the option of receiving a quote over the phone or have a technician stop by for a service call for $29.

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Garage Door, Replacement panel(s), Garage Opener, Cable, Spring, Keypad / Remote, Weather Strip, Rails/Tracks,
SERVICES
Residential and Commercial garage Repair, Garage Opener Repair, New Garage Door Installation, New Opener Installation, Panel Replacement, Weather Stripping Replacement, Cable Replacement, Spring Replacement, New Keypad Install, Remote Setup, Emergency Response, Garage Lockout,
BRANDS
LiftMaster, Chamberlain
WEBSITE
http://www.thedoormaster.com
YEAR ESTABLISHED
10
PAYMENT METHOD
Cash, Credit, Cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
The Door Master labour warranty 5 years with receipt. Product warranty by manufacturer
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.