Reliance Home Comfort Calgary

My wife recently had to undergo major surgery and to assist in her recovery we decided to get air conditioning. We met with Daniel MacDougall, Reliance Home Comfort Advisor to go over our options and to get a quote. We found Daniel to be extremely knowledgeable and very courteous. Daniel quickly determined our needs. Turned out our furnace was too old (over 20 years) to handle an air conditioning unit. Once Daniel found out that my wife was having major surgery he did everything possible to ensure our new furnace and air conditioner unit would be up and running prior to her surgery. We are very grateful for all his efforts.

When the time came for the installation of the furnace and air conditioner the two Reliance installers assigned to the job contacted us to ensure we were home. Upon arrival they assessed the situation and like any installation job uncovered a couple of hiccups. They immediately determined an appropriate course of action, discussed it with us and proceeded with the installation. They were efficient, professional and polite. Unfortunately they could not complete it in one day and working around their schedule returned twice to complete the job.

Throughout our experience we found Daniel and the installers to be easy to work with. Their dedication and efforts ensured we had both a furnace and air conditioner installed and working when my wife returned from her surgery.

We could not be happier with the products, service and staff provided by Reliance.