We have been long time customers and had hot water tank, furnace, and air conditioner installed. They were great at the start. We are on a service agreement with them which is supposed to include regular maintenance and repair services at any time.
This never happens. We went to book a maintenance call and it was going to be over a month wait. This is unacceptable business practices when you are paying monthly to have much much better service than this.
Having to call and fight to speak to a manager is also very frustrating. It should never happen, again, when you are paying monthly and the fees increase every damn year. More cost - less service.
- Approximate cost of services:
- $180.00
- Company Response
Thank you for your valued feedback and review. Please email me with your account details at gwillson@reliancecomfort.com and I would be happy to review your service experience. - Gemma