Reliance Home Comfort Calgary

Heating & Air Conditioning
Calgary AB T2C 2Z6
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HomeStars  >  Heating & Air Conditioning in Calgary  >  Reliance Home Comfort Calgary  >  Over promised under delivered
Private User
Private User
Private User reviews Calgary, AB
0/10

Over promised under delivered

What a total clown show this company is! Replaced furnace and added an air conditioner. Installed the wrong equipment and had to argue with the installers to get what I am now stuck paying for, not to mention the horrible job installing the outside unit. Have never received a monthly statement but received a call demanding payment despite setting up auto payments. Finally had someone reach out to apologize for all the screwups and offered a credit but never received it. Took another month to get it applied but now have late charges for the missed payments. When I inquired, the customer service specialist refused to resolve it.

I am now stuck with a seven year contract with a company that seems to pride itself in going out of its way to show how little they care about their customers. I regret ever calling them.

Approximate cost of services:
$10,000.00
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Company Response

I am sorry to hear about your disappointment. If there is anything I can assist you with please email me at gwillson@reliancecomfort.com - Gemma