Grout Solutions Canada

Tile and Grout Cleaning
Hamilton ON L8E 2J1
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Tile and Grout Cleaning
Grout Solutions Canada
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97%

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Reviews for Grout Solutions Canada

Average customer rating:
9.9 10 (41 reviews)

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cwinkels in Burlington, Ontario Canada L7M0G4
cwinkels in Burlington, Ontario Canada L7M0G4
3 reviews Burlington, ON
10/10

Shower rejuvenation

Our shower has not looked this good since we first moved into the house a dozen years ago. Not just the grout, but the caulking, tiles, base pan, glass, and everything else are back to practically new. Not only that, but John was very good going the extra step in providing maintenance tips to ensure it stays that way. Clearly he and his son do their work with pride and diligence. I highly recommend his services and would definitely use him again.

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Thank you

Private User
Private User
Private User reviews Hamilton, ON
10/10

Shower stall sparkles!

Thanks again John for another outstanding job. Professional, punctual, thorough......just a few adjectives to describe John’s work. Our shower stall looks like new......clean grout and new caulking. Trapped mould on the faucet completely cleaned.....sparkling once again. We wouldn’t hesitate to recommend John.

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Company Response

thank you

Claire in Mississauga
Claire in Mississauga
1 review Mississauga, ON
10/10

Ceramic Tile / Grout cleaning / replacement

John & his team did an amazing job! They arrived on time and we are thrilled with the results! They cleaned the tiles & grout, replaced the broken tiles & repaired the grout. The floor looks brand new.

His quotes to do the work were accurate and very reasonable.

I would definitely recommend Grout Solutions without hesitation.

Thanks to John and his team for a professional job!!

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thank you

Private User
Private User
Private User reviews Burlington, ON
4/10

Owner misrepresented who would do the work for fee quoted

John came and gave a quote - on phone, email and in person he described his years in tiling business and what he would do and why he did such good work. The quote was high but decided to go with him based on his alleged experience. Steam clean shower and regrout shower floor and clean grout bathroom floor. Small ensuite in condo.

Today he showed up with 2 others - then he left, and I did not know that as they kept wandering back and forth to front entry where they left some supplies. In fact, a young man did the work and other man said he had been doing this for 1 month! They were polite and tidy and job appears good- still not dry. I would not have agreed to pay this price for newby and young man. John denied on the phone afterward that there was any problem with others doing the job he contracted to do, if the work promised was completed.
I put trust first in who I hire to be fully open and at no point was there any indication he wouldn't be doing the job. I have trouble recommending John because of his failure to disclose this fundamental truth about his business, and his forceful argument to me afterward that it didn't matter who did the work for the price quoted as long as the job was completed as agreed. As a former business owner, I believe reputation and referrals depend on trust and John lost mine.

0 of 1 people found this review helpful.
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Company Response

Hi, firstly I would like to thank you for choosing Grout Solutions Canada for your project and for taking the time to share your thoughts on our HomeStars page. It is always my goal to provide 100% customer satisfaction with every job we do, and clearly on this occasion this goal was not met, for that I apologize. There was a misunderstanding with who would be completing the work, but rest assured I would never allow anyone to represent my company who I did not believe to be more than capable of completing the job at hand, and to the very high standards that I set. My technician who led the work on the job, although he looks young, is a very talented individual and has over 7 years of experience in this industry. I trust that the job was completed to a very high standard, but if you are unhappy with the finished product, I will always come back to remedy the situation and ensure that you are left completely happy with the work we have done. John.

Private User
Private User
Private User reviews Hamilton, ON
10/10

Excellent Grout Cleaning

John was extremely professional. He responded to me with a quote within hours of my request. He showed up on time, and did an amazing job. The grouting looks like new! The difference is incredible. He cleaned the area so that it sparkles. He and his team were extremely professional. I would hire Grout Solutions Canada again and would highly recommend them.

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Company Response

Thank you

Lisa
Lisa
1 review Hamilton, ON
10/10

Professional, punctual, and great to work with!

John and his team were great to work with from the very beginning. John is passionate about doing solid work in a timely manner. It is clear he is experienced and knows exactly what to do. I would recommend his grout and caulking services to anyone!

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Company Response

Thanks Lisa

LT
LT
6 reviews Toronto, ON
10/10

Excellent grout cleaning

John did an excellent job cleaning the grout on our bathroom floor and shower walls. We had thought that we would need to get the grout replaced because it looked so discoloured and gross, but John saved us money by doing a fantastic cleaning job instead - the grout colour looks like new. The value was good and the service excellent - I would definitely recommend Grout Solutions Canada, and I will call them again if I have any more grout problems to solve!

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Company Response

Thank you

Olivia
Olivia
0 reviews Toronto, ON
10/10

Shower Recaulking

Chantelle and John were amazing from start to finish. They were so professional and prompt with their replies and answered every question I had. John arrived on time and went above and beyond. He replaced the caulking and fixed everything he could while providing valuable knowledge on how to maintain it or where things had gone wrong prior to this. I truly wish I contacted Grout Solutions Canada before I hired the last contractor for this job. Their pricing was very reasonable, especially with the service they provide. Well done and thank you!

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Company Response

Thank you

Kasia in Acton
Kasia in Acton
0 reviews Acton, ON
10/10

Very happy

We are very happy with John. His Grout Solution company does great work at a reasonable cost. Very reliable. We actually left the keys and went away on vacation. The shower floor was retiled with great results (no more standing water in the shower). Old crumbling grout was replaced on the whole bath floor. We spoke to other contractors, but one failed to show up, and the other promised to follow up with the work and keep canceling. Great experience with Grout Solutions.

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Company Response

Thank you Kasia
It was a pleasure doing the work !

Kelly in Whitby
Kelly in Whitby
0 reviews Whitby, ON
10/10

Unbelievable!!

Unbelievable results!! I wish I had called years ago!!
John cleaned my glass shower doors and replaced all the calking. Cleaned all the grout in my showers as well as my kitchen floor. My bathrooms look brand new! I couldn’t be happier!
John is very professional and passionate about his work. He definitely has my recommendation!!

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Company Response

Thank you it was a pleasure doing the job

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Grout Solutions Canada

Grout Solutions Canada is a pioneer in the grout and tile industry. We can clean your old dirty grout, replace it or color seal, you can decide.

We specialize in complete shower cleaning and restoration from top to bottom. From removing the old caulking and mildew let us give you a shower you're not afraid to step into! Grout Solutions Canada Specializes in sealing tile and grout from marble to porcelain, vinyl wood and concrete .Our exclusive sealer creates an easy to maintain surface that allows you to clean with no chemicals.

Grout Solutions Canada can replace chipped or broken tiles, fix missing grout. Let us make your floors look new!

If your tired of the look of your old tiled floor let Grout Solutions Canada install a satin or high gloss sealer/coating and transform your old floor right in front of your eyes!

Grout solutions Canada utilizes all the leading grouts from acrylic, cement based ,mold and mildew resistant and epoxy!

Let our grout specialists educate you on the latet technologies, from grouting to sealing.

CATEGORIES
Tile and Grout Cleaning
WEBSITE
http://www.groutsolutionscanada.ca/
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
Cheque, E-Transfer, Credit Card,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
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