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This entry did not meet HomeStars review criteria.
Carpet, terrible underlay, vinyl planking already lifting and separating after 10 months
Hi MM, Please contact our installation department and we will be happy to resolve any issues with the installation. I did verify on the paperwork that you had inspected the work and were happy with the install initially. If you discovered an issue after the installers left, and nails poking up is defiantly an issue, we want to come back and fix it. As to the vinyl plank, it should not be lifting and separating, any vinyl plank we sell would be warrantied against what you are describing, again, please contact us so we can resolve this for you.
Vinyl Tile and Carpeting 1.5 floors
Thank you so much for taking the time to write this review. We work hard to make sure our customers are happy and really appreciate feedback to show us we are doing things right.
I agree there are not many companies that can match our pricing, but please if the install is not perfect call us back so we can take care of it. Our installers are professionals and we expect any work they perform to be nothing but perfect.
CarpetDeals.ca
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new carpet installation in staircase
Thank you Pierre for your kind review.
CarpetDeals.ca
Thank you Sandy for your review and appreciate the recommendation.
CarpetDeals.ca
Thank you Kim for your review...we really value the feedback.
CarpetDeals.ca
Thank yoU Janice for your kind review.
CarpetDeals.ca
Thank you PJ for your review.
CarpetDeals.ca