Max Water

In short, I paid extra money for features on an RO system but it arrived without the features I paid for. The company refuses to correct the issue, even though they had no problem taking my money for the extra features.

The sales guy "Armen" says he is the owner and can do what he wants and I'm just a customer that doesn't know what I'm talking about. After asking how I can return the system, he said he was ending the call and hung up on me.

Their website claims they value the customer experience and ensuring customers are satisfied, but it is now clear that they are a "ship and forget" type company. Do not expect to receive any service after they receive your money.

My wife was bothering me for a R.O. system for the house. After finding this company online I decided to go by their showroom to see what they had. The gentleman working there asked me various questions to determine my needs. After deciding on a 5 stage R.O. system he packaged it up for me and told me to call him if I had any problems installing it. I am very handy and installed it correctly but there was a problem because the water pressure in my area was too high. I got a regulator from him and now it works perfectly. Clean drinking water with no funny aftertaste like tap water. My wife loves it.