Ducky's Drains

Drain Services
Calgary AB T2H 0K8
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89%

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Reviews by rating (past 12 months)

Reviews for Ducky's Drains

Average customer rating:
10 10 (234 reviews)

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Sherri from Calgary
Sherri from Calgary
2 reviews Calgary, AB
10/10

Garborator

I gave Andy a call because of his reviews on homestars. To May surprise he answered the first call in the evening and was able to set an appointment within 48hrs. He showed up early (beat me home) and proceeded to troubleshoot the Garborator saving me $450 as I didn't have to replace anything. Only paid for a service call but if something comes up again in my home Andy will be the first person we call!

Approximate cost of services:
$450.00
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Company Response

Its always great to hear of yet another satisfied customer. We pride ourselves on ensuring the job is completed well the first time and to educate our customers wherever possible, and that includes saving money where you can. Thank you for taking the time to post a review and sure hope the garburator is still working well for you!!

Dean  from Calgary
Dean from Calgary
5 reviews Calgary, AB
10/10

Plugged kitchen sink

My kitchen sink was plugged and would drain very slowed. Andy was very knowledgable, professional, and polite. He got the job done right! Thanks again! We will not hesitate to call again. 10/10 !

Approximate cost of services:
$208.00
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Company Response

Thank you for the great review. We take pride in our business and always great to hear of another satisfied customer! Thank you for choosing Ducky's Drains!

Tanya from Calgary
Tanya from Calgary
1 review Calgary, AB
10/10

Sinks and drains help

Andy came out to my place with a smile. He was very professional and patient. (I talked a lot asked many questions.) He was knowledgeable and efficient, fixed my leaky sinks and also unclogged my drains (and taught me how!).He also looked at my tub and another toilet and gave me some advice for the future. He cleaned up everything and I appreciated his skill and the reasonable price.

Approximate cost of services:
$159.00
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Company Response

Thank you for the very kind review on our service. We are pleased you were happy with the work completed and glad your plumbing needs were well looked after. Thank you for choosing Ducky's Drains!!

Sylvia L.
Sylvia L.
7 reviews Calgary, AB
10/10

Replacement water tank and toilet repair

After discovering water in our utility room, we called Andrew who was able to come the next morning at 6am with a replacement water tank. Andrew was polite, professional, transparent on the costs, and we were astounded by his level of service. He and his business partner, Manon also dealt with the water tank manufacturer to arrange a credit under the warranty! We called Andrew back out again a few days later to repair a leaking toilet, and received the same excellent level of service.

Approximate cost of services:
$1,500.00
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Company Response

Thank you so much for the great review. We are so pleased with the continued service over the last little while. Thank you again for your patience with the tank warranty and really glad it got sorted out. Thanks again for choosing Ducky's Drains!!

F F from Calgary
F F from Calgary
6 reviews Calgary, AB
8/10

Basement water line cleanout

I used the service in 2013. Given the problem with a water line backup, he showed up quickly and at the time he stated. He was a decent guy and offered advice and even talked himself out of work that he felt was not necessary.

Approximate cost of services:
$150.00
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Company Response

Thanks for taking the time to post a review so long after the work was completed. Thanks for choosing Ducky's Drains!

KB from Calgary
KB from Calgary
3 reviews Calgary, AB
10/10

blocked water line

Andy turned up on time, did the job quickly and professionally, was polite and respectful and charged less than we expected. What more could you ask? We will definitely use Duckys Drains again if we need plumbing services.

Approximate cost of services:
$100.00
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Company Response

Thank you for choosing Ducky's Drains to help cleared your water lines and for taking the time to post a review!! All the best!

Sandra from Calgary
Sandra from Calgary
3 reviews Calgary, AB
10/10

Outdoor tap

I left a message and someone got back to me right away. We were able to discuss the project and determine an approximate rate over the phone. An appointment was booked for the following week. Upon examination a written estimate was provided. The project was completed the same day within a couple of hours.

Approximate cost of services:
$250.00
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Company Response

Thank you for taking the time to post a review, they really go a long way for us! Thank you for choosing Ducky's Drains!

Sunny Fung from Calgary
Sunny Fung from Calgary
1 review Calgary, AB
10/10

Drain Clearing & Faucet Install

After looking on this website for a plumber I found Ducky's. He was professional, timely, and fair all you can ask from a plumber. Though he charges an hourly rate, he is fair in his pricing and I was pleasantly surprised when I got the bill for the amount of work I had him do. He goes above and beyond to get the job done.

Augering wasn't able to fix my slow drain, but he persevered and came back another day free of charge with another solution. Awesome plumber and will definitely be calling him up again if I ever get another plumbing issue.

Approximate cost of services:
$280.00
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Company Response

Thank you for taking the time to review our services. We do whatever we can to ensure the job is complete and we leave our customers satisfied. Thank you for choosing Ducky's Drains!

Celeste Ruff from Calgary
Celeste Ruff from Calgary
1 review Calgary, AB
10/10

Toilet Install

This guy was so clean we didn't even know he'd been there after he left! He was prompt and courteous, and was very helpful with applying for the city rebate to lower the cost of our toilet. I've already recommended him to a friend - he's our new go to!

Approximate cost of services:
$250.00
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Company Response

Thank you for the great review!! Our biggest thing is to ensure our customers are satisfied with a job well done the first time and this includes leaving the site clean when we are done. We are pleased you got your city rebate with no issues!! Thanks for choosing Ducky's Drains!!

Melonie from De Winton
Melonie from De Winton
1 review De Winton, AB
10/10

Garberator

I put in a call to Ducky's to have someone come out and take a look at my garberator. Response time was great. Andrew explained that I could troubleshoot the problem to determine whether or not I should have someone come in and assess the unit (under warranty). He cautioned me that since the troubleshooting did not work, I would be charged a very large service fee for someone to come out and tell me exactly that. I VERY much appreciated that he called me back, talked me through the troubleshoot and did this without getting any compensation for his time. I will use this company any time I ever have a plumbing issue or any other issue that would require their assistance. You don't get service like this anymore. I can't tell you how impressed I am. this guy is a rare one.

Approximate cost of services:
$0.00
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Company Response

We pride ourselves in good customer service and appreciate a great review like this. Thank you for taking the time to give us a call and hope your garburator is still in good working condition for you!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ducky's Drains

CONTACT: 587-439-7667 duckysdrains@gmail.com
Ducky’s Drains is specialized in residential drain and sewer cleaning service for all your main sewer back ups, main sewer maintenance, tree root maintenance, plugged kitchen sinks, floor drain back ups, clogged laundry drain lines and slow bathroom drains. We offer sewer scopes with every main sewer cleaning we do, as well as sewer scopes for new home purchases or locate of pipes underground within your home.
Our residential drain cleaning and plumbing services include:
- Main sewer back ups
- Main sewer tree root maintenance
- Sewer scope
- Sewer scope for new home purchase
- Sewer scope for locate of drain lines within your home
- Plugged kitchen sink
- Clogged laundry drains
- Clogged toilets
- Slow drains
- Preventative maintenance

CATEGORIES
Drain Services and Plumbing
SERVICES
SEWER & DRAIN CLEANING SERVICES: Main sewer back ups; Slow draining and clogged fixtures; Slow draining and clogged drain lines; High pressure power flushing; Sewer Scope of drains; Location of drains under ground piping within your home; Sewer scope for new home purchase; Preventative maintenance
SPECIALITIES
Plumbing and Drain cleaning Journeyman Plumber Red Seal Certified Plumber Journeyman Gasfitter (B)
WEBSITE
https://www.duckysdrains.ca
YEAR ESTABLISHED
2013
PAYMENT METHOD
Cash, Visa, Mastercard, Debit
LICENSES
Journeyman Plumber, Journeyman gasfitter(B) and Red Seal Certified, City of Calgary Licenced
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
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