When I called around looking for a repairman, Swen was the only one concerned that my appliances were on the back of my truck as we had just had a -zero drop in temp. Fortunately they were in the garage. Once I had them inside, I called again and Swen came over promptly, diagnosed both problems quickly and repaired the dryer on the spot. He came back the next day and repaired the washer, making sure they were both running properly before he left. His prompt no-nonsense service was wonderful to have.
Thank you Swen!!