Second time buying floors here
No one wearing masks in the business, not at all safe during the spread of the delta variant. I also had to go into the back and get my own flooring boxes, while an unmasked guy was driving a forklift around the area. The floors themselves are fine. Last summer I bought a whole house of floors from them and it was fine. But right now I just needed to buy another room’s worth and it’s obvious they are not taking public health mandates seriously.
- Approximate cost of services:
- $5,000.00
- Company Response
Hi Colin,
We are very sorry for your experience. We'll investigate this incident and make sure it does not happen again.
Since the beginning of the pandemic, we've been doing our best to follow the guidelines and make the environment safe for our employees and customers. These attempts include enforcing the maximum number of people in the store, rearranging store layout to allow ease of movement for physical distancing, providing the required Personal Protective Equipment for everyone, regular screening customers and employees, and other COVID-19 requirements for retailers.
Thank you for raising your concerns. Please contact us should you have any questions or concerns regarding current safety measures being taken at our flooring store.