After you have a company install windows in your home, you never think about whether they will honor the warranty included with the sale. As we went to list our house we realized one of the window latch mechanisms had separated inhibiting one of our window to close properly. The windows were installed 5 years ago by Aztech and of course we had thrown out the warranty agreement long ago. I called, explained the situation to Myron and he immediately assured me, his company would be out to fix the issue. I sent a couple of pictures and true to his word, he came with the broken part and fixed the issue himself. Myron knew our house sale was closing soon and decided it was quicker to come himself instead of us waiting for one of his service technicians to be available. Myron demonstrated to us that "service & customer satisfaction" is an an integral part of what it means to buy Aztech Windows products.
- Company Response
Dear customer, thank you very much for your kind words. This review means a lot. Myron is very grateful. We wish you all the best.