Unique Touch Concrete Design

Decorative Concrete
Toronto ON M5R 2E2
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Decorative Concrete
Unique Touch Concrete Design
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Reviews for Unique Touch Concrete Design

Average customer rating:
9.9 10 (79 reviews)

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Don in East york
Don in East york
10 reviews Toronto, ON
10/10

Basement floor polishing

Professional high-quality work. It took a bit longer than planned because my concrete was harder than expected, but the results are beautiful. No fuss and very clean in the end. I would highly recommend for anyone who needs their concrete polished

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Company Response

Thank you Don, it was a pleasure working with you

Ross
Ross
8 reviews Toronto, ON
10/10

Polished Concrete

After researching for weeks about the best flooring options (tile, luxury vinyl, and engineered hardwood) for my heated (hydronic) basement floors I met with Tony from Unique Touch to discuss polishing the concrete slab. Tony was on time for our meeting and very helpful. He explained the process to me and the pros and cons of the different finish options (low, medium, or high gloss). He and his crew were very professional and a pleasure to work with. They followed through on the original agreement on time and on cost (very competitive). I would highly recommend Tony and the team at Unique Touch.

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Company Response

Thank you Ross, enjoy your beautiful floor and beautiful home

Natasha L. in Old Toronto
Natasha L. in Old Toronto
2 reviews Toronto, ON
10/10

The best feature in our house and the best team we hired!

Edson and his crew polished our concrete floors a few months ago and did an absolutely incredible job. By the time we moved in, we decided we wanted a higher sheen and they came within a week of us asking and finished the job in a day.

The floors have a terrazzo look about them and are by far the best feature in our cozy basement unit. Everyone comments on how nice they are!

We hired a lot of companies to get our basement apartment finished and Unique Touch is by far the most impressive one, both in terms of the quality of their work, as well as their responsive, kind and reasonable approach.

I wish we had more square footage to renovate so we could hire this company again! You'll see what I mean when you do :)

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Maria
Maria
0 reviews Toronto, ON
10/10

Basement floor concrete polishing

What can I say about this company these guys are a class act extremely professional. If you are looking for a contractor to do some great finishes on you concrete floors, look no further. Both the owners and the staff were friendly, honest, hardworking and of course reasonably priced according to there competitors. They started work a week ago and because I had to remove the furnace, so that they could treat the floor under the furnace ( it’s moving locations next year), they came and worked both Saturday and Sunday. Top notch company and I would recommend them to anyone. To say I am happy and grateful I found this company after getting 4 other quotes is an understatement. #uniquetouchconcretedesign

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Company Response

Thank you Maria, enjoy your beautiful home

Private User
Private User
Private User reviews Calgary, AB
10/10

Excellent work, very professional

Very knowledgeable, professional and reputable, I highly recommend these guys. Very happy with my floors.

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Company Response

Thank you for taking the time to write a review and share with others. If you need anything else, please let us know. Thank you very much

Joel
Joel
2 reviews Toronto, ON
10/10

Downtown Condo Floors

We live in a downtown condo that had all the original flooring which was carpet and laminate and when we considered polished concrete we were not sure what the outcome would be but we were so thrilled with the results. Our unit is aprox 850sq feet that we had to have polished.

From the time that Edson came to provide us with a quote (which was the most competitive of the ones we had received) he was very professional and took the time to educate us over and above what we learned online. He explained the process, the findings what we should consider even if we do not go with him.During the process there were delays due to our neighbors and Edson was very accommodating and kept us in the loop and was flexible to come on alternate days to ensure the project was completed in time. From a work and customer service perspective Edson and his team were excellent and I would recommend them.

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Company Response

Thank you Joel it was a pleasure working with you, enjoy your beautiful floor, if you need anything else do not hesitate to contact us

Anya in Toronto
Anya in Toronto
2 reviews Toronto, ON
10/10

Epoxy Coating on concrete Garage Floor

Our crumbling garage floor is now like a high end auto showroom. We love it ! Tony is really good at what he does, friendly and just so nice to deal with. We recommend him and his services highly.

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Company Response

Thank you , it was a pleasure working with you. If you need anything else feel feee to contact us

Lorna in Oakville
Lorna in Oakville
3 reviews Oakville, ON
10/10

Stellar Service in Every Way

My experience with Unique Touch was positive in every way. Job was to polish the concrete floor in an unfinished basement of a 20 year old house. At the estimate appointment Edson clearly explained the process and what to expect - final result dependent on quality of original concrete. As other HomeStars reviewers have said, price quoted was the price charged even though the job took longer to complete than anticipated. Crew arrived on time every day and were pleasant and professional. They took a high degree of care in performing their work and it was clear they are highly skilled in their craft. I know that there were sections of the floor that needed a lot of additional work and they took the time needed to achieve, not just a good, but, a great result. I am thrilled with the finished floor. Really fantastic and quality service received throughout. I highly recommend Unique Touch & team!

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Company Response

Thank you Lorna, it was a pleasure working with you, enjoy your beautiful home

Oliver Cruz
Oliver Cruz
0 reviews Toronto, ON
10/10

Basement - High gloss finish

A friend of mine got his basement done in hight gloss with them, and it was really nice, I called Edson and he came over to take a look at my house, He was very honesty saying that he couldn't promise the same result as my friend's because each concrete is different and has its particularity but they would do their best, and they did so.
Not surprisingly, they have done an extraordinary job. Two guys were working at my house, they were very pleasant and professional. They isolated all the access from the basement to the main floor to prevent dusty to come up and when they finish, they let everything clean and shining.
I am really happy how nice it came up and more importantly, my wife is happy too.

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Company Response

Thank you Oliver for taking the time to write a review regarding the work done by our company

deborahb
deborahb
1 review Toronto, ON
1/10

Substandard Concrete Polishing

Tony warned me the job would be more difficult as there were already walls in the basement, but felt they could do a good job hand polishing the edges. I requested a medium sheen. Unfortunately, they did not seal off the rest of the house so my entire house was full of concrete dust in no time! When the job was 'complete' he brought in some random cleaner who did not have the necessary equipment, used my vacuum which fried the motor ($800 mistake), and left me with a floor that has virtually no sheen and numerous areas with pits. I think they're used to working in unfinished garages, not houses.

0 of 1 people found this review helpful.
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Company Response

Hi Deborah, firstly I would like to thank you for choosing Unique Touch concrete design and for taking the time to share your thoughts on our Homestars page. I was really surprised with your review. It is always my goal and our company to provide 100% customer satisfaction with every job we do, and clearly on this occasion this goal was not met, for that I apologize. I do recall explaining this was a much more difficult job due to the condition of the floor and because you had a finished basement with baseboards and doors. It was my understanding that we were all satisfied with the outcome when we finished the work over 6 months ago. The moment you called me and told me about the dust, we stopped working and took care of the problem right away. We even hired 2 cleaning ladies to clean your house from top to bottom, all expenses paid by Unique Touch. I was totally unaware of any issues that occurred with your vacuum after you kindly allowed us to use it to clean up. I would much appreciate it if you could contact me directly at 416 4532927 so that we can discuss this further. We always stand behind our work. Kind regards, Tony

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Unique Touch Concrete Design

"We make ordinary concrete look Extraordinary"

Unique Touch concrete design is one of the most trusted names in the industry

Your GO TO EXPERT in the Greater Toronto Area for commercial, industrial and residential concrete polishing, concrete grinding, concrete staining, epoxy floor finishing, glue/adhesive and tile removal.

We use only high-quality finishing products and premium protective coatings and carry the most up to date and finest grinding and polishing equipment in the industry. Our loyal customers love our personalized treatment and we are confident that we can suit your needs.

We get the job done and we don’t just meet expectations, we exceed them!

CATEGORIES
Decorative Concrete and Concrete Contractors
SERVICES
Concrete Polishing, Concrete Grinding, Concrete Staining, Epoxy application, Tile removal, Glue/adhesive removal
WEBSITE
http://www.uniquetouchconcretedesign.com
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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